See more Collapse

Service Coordinator

2 months ago

Parramatta, Australia Australian Unity Full time

**About Us**:
As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities.

The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

In these unprecedented times, we must do what we do best: We connect. We Respect. We make it possible.

**About Your New Role**

As a **Service Coordinator** for the **Parramatta Branch** you will be the primary point of contact for our customers and your own team of Care Workers.

Your key objective will be to manage a portfolio of approximately 150 customers receiving In-Home care and to lead a team of Care Workers, who deliver our services across Domestic Support, Social Services and Personal Care.

You will enjoy being active in your local community meeting with clients and their families. You will also be a real enabler for your team of Care Workers to deliver the BEST in tailored services and care, which truly empowers clients to be living at home both happily and safely.

**You will lead and manage the following**:

- Manage and lead a Home Care service team, including the operational leadership of a team of Care Workers.
- Assist the Branch Manager with overall leadership support for the area, it’s staff and clients
- Ensure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful on-boarding of new clients.
- Managing client escalations and complaints to a high level of resolution.
- Developing exceptional relationships with both existing and new clients and their families.
- Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical and Allied Health services.

**About You**:
Does this sound like you?
- Previous experience managing a service area or program within a Health Care, Aged Care or Community Service organisation
- Strong and proven People Leadership experience, developing and maintaining high level team performance will be pivotal for this position.
- Experience with managing remote direct reports and a dispersed workforce would be highly regarded
- Proven experience in coaching and developing individual and team performance
- Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management
- Some knowledge of Home Care Packages would be highly beneficial.

**Why Join Us**:

- Yealy paid Community and Wellbeing days
- Competitive Remuneration
- Use of shared branch vehicle for client visits and business
- Flexible Work Options - We believe in a work life balance and flexibility that allows people to thrive at work PLUS great work from home options
- Supported learning and development program to assist your career pathway towards Branch Manager and future leadership opportunities
- Access to a range of great staff discounts on Australian Unity Financial Services products, including great discounts on Health Insurance

**What Makes Us, Us?**
- We’re all about lifelong learning
- We’re all about supporting your wellbeing
- We take care of our people, they take care of our customers
- We’re all about making a bigger difference together

At Australian Unity the health, safety and wellbeing of our people and our customers is our highest priority. In recognition that COVID-19 is affecting the way we work and creating new and sometimes challenging issues for our people, we have special leave arrangements in place and strengthened measures to support employee mental health and wellbeing.

All successful persons will be required to provide proof of COVID vaccination before commencing employment or medical exemption certificate from a registered medical practitioner. Your Talent Acquisition Specialist will help guide you through this requirement, we thank you for your understanding and support during these unprecedented times.

We have other current jobs related to this field that you can find below

  • Project Coordinator

    3 weeks ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta - 25 Smith Street Job Description Summary ServiceStream's Telecommunications Division are currently seeking a Project Coordinator to join our team. About the Role ServiceStream's Telecommunications Division are currently seeking a Project Coordinator to join our team. Nature of position: Permanent, Full Time Location:...

  • Project Coordinator

    5 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Primary LocationParramatta - 25 Smith StreetJob Description SummaryServiceStream's Telecommunications Division are currently seeking a Project Coordinator to join our team.About the RoleServiceStream's Telecommunications Division are currently seeking a Project Coordinator to join our team.Nature of position: Permanent, Full TimeLocation: Parramatta,...

  • Project Coordinator

    2 months ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta, NSW Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications sector based in North Sydney About the Role The role is primarily responsible for the end to end management of work orders and the related financial administration derived from this. The...

  • Project Coordinator

    2 months ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta, NSW Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications Sector based in Parramatta or Melbourne Office About the Role The role is primarily responsible for the end to end management of work orders and the related financial administration derived...

  • Project Coordinator

    3 weeks ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta - 25 Smith Street Job Description Summary An exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Parramatta office About the Role Service Stream’s Telecommunications division are currently seeking a Project Coordinator to join our growing company. You will be responsible supporting the...

  • Project Coordinator

    5 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Description Summary Provide coordination support in Project team, support senior project engineer for schedule, design variation, and updates. About the Role Department Projects How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

  • Project Coordinator

    4 weeks ago

    Parramatta, Australia Service Stream Full time

    Description Summary Provide coordination support in Project team, support senior project engineer for schedule, design variation, and updates. About the Role Department Projects How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.

  • Project Coordinator

    5 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Primary LocationParramatta, NSWJob Description SummaryAn exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications sector based in North SydneyAbout the RoleThe role is primarily responsible for the end to end management of work orders and the related financial administration derived from this. The Project...

  • Project Coordinator

    6 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Primary LocationParramatta, NSWJob Description SummaryAn exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications Sector based in Parramatta or Melbourne OfficeAbout the RoleThe role is primarily responsible for the end to end management of work orders and the related financial administration derived from...

  • Project Coordinator

    5 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Primary LocationParramatta - 25 Smith StreetJob Description SummaryAn exciting opportunity has arisen for a Project Coordinator to join Service Stream in our Parramatta officeAbout the RoleService Stream's Telecommunications division are currently seeking a Project Coordinator to join our growing company. You will be responsible supporting the Build team in...

  • Service Coordinator

    2 weeks ago

    Parramatta, Australia Pettit Pharma & Device Search Full time

    Have you worked in a call centre environment? - Work with a company who puts patients at the forefront of everything they do. - Work for a business that are a certified "Great Place to Work"! THE COMPANY YOU WOULD BE JOINING - This global medical device/technology company bases everything they do on genuine care for health and well-being. - They are a...

  • Service Coordinator

    5 days ago

    Parramatta, New South Wales, Australia Pettit Pharma & Device Search Full time

    Have you worked in a call centre environment? Work with a company who puts patients at the forefront of everything they do. Work for a business that are a certified "Great Place to Work"THE COMPANY YOU WOULD BE JOINING This global medical device/technology company bases everything they do on genuine care for health and wellbeing. They are a trusted medical...

  • Water Servicing Coordinator

    5 days ago

    Parramatta, New South Wales, Australia SMEC Full time

    The RoleWe are currently seeking a Water Servicing Coordinator (WSC) to design, and project manage several our complex and high-profile urban/land development and residential subdivision projects, with a key focus on associated Sydney Water sewer and water infrastructure.Key Responsibilities Preparation, tracking and completing lodgement of Section 73 with...

  • People Services Coordinator

    2 weeks ago

    Parramatta, Australia Uniting Full time

    People Services Coordinator - Part Time Permanent Position - Flexible Hybrid work model - Parramatta CBD as a base - You will be joining an innovative, agile, supportive team - Have access to superb Not-for-Profit benefits - an extra $16k tax free+++ - Ideas and solutions are key and always welcome - we listen! - **We are bold, imaginative, respectful and...

  • People Services Coordinator

    3 weeks ago

    Parramatta, Australia Ventia Pty Limited Full time

    **People Services Coordinator**: - Date: 4 Jul 2023- Location: Parramatta, NSW, AU, 2150- Company: Ventia- One of the largest essential service providers in Australia and New Zealand - Permanent position - Parramatta - Flexible work from home and time in the office - Career development - Training available **About the role**: We have an opportunity to join...

  • Service Coordinator

    2 months ago

    Parramatta, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers located at **Parramatta,...

  • Service Coordinator

    1 week ago

    Parramatta, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers for **the Parramatta NSW...

  • Service Coordination Officer

    2 weeks ago

    Parramatta, Australia NSW Government -icare Full time

    Fixed Term Role for 12 months| 35 hours working week - Salary from $ 93,295 with additional company benefits **About the Role** As a **Service Coordination **Officer,** in the role you will be able to handle sensitive conversations in supporting participants/workers with their routine support needs. You will understand how disability impacts on daily...

  • Delivery Services Coordinator

    4 days ago

    Parramatta, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...

  • Logistics Coordinator

    6 days ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Description Summary Provide logistics support for NSW N2P program. About the Role Department Administration How to Apply If this sounds like you apply now to the Service Stream Recruitment Team via the online application button.