Service Coordinator

6 months ago

Parramatta, Australia Australian Unity Full time

The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities.

**About Your New Role**

As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers for **the Parramatta NSW Branch**.

Your key objective will be to manage a portfolio of approximately 150 customers receiving In-Home care and to lead a team of Care Workers, who deliver our services across Domestic Support, Social Services and Personal Care.

You will enjoy being active in your local community meeting with clients and their families. You will also be a real enabler for your team of Care Workers to deliver the BEST in tailored services and care, which truly empowers clients to be living at home both happily and safely.

**You will lead and manage the following**:

- Manage and lead a Home Care service team, including the operational leadership of a team of Care Workers.
- Assist the Branch Manager with overall leadership support for the area, it’s staff and clients
- Ensure excellence in client service delivery, including managing the assessment of client care and goal planning and the successful on-boarding of new clients.
- Managing client escalations and complaints to a high level of resolution.
- Developing exceptional relationships with both existing and new clients and their families.
- Developing effective collaborative relationships with other relevant service providers, including Community Support, Clinical and Allied Health services.

**About You**:

- Previous experience managing a service area or program within a Health Care, Aged Care or Community Service organisation
- Strong and proven People Leadership experience, developing and maintaining high level team performance will be pivotal for this position.
- Experience with managing remote direct reports and a dispersed workforce would be highly regarded
- Proven experience in coaching and developing individual and team performance
- Experience managing a high-volume client caseload, including complex client care needs, service allocation, compliance, and case management
- Some knowledge of Home Care Packages would be highly beneficial
- All Australian Unity Employees must be fully vaccinated for COVID19 with a minimum of 2 doses

**Why Join Us**:

- Yearly Paid Community, NAIDOC and Wellbeing days
- Competitive Remuneration
- Use of shared branch vehicle for client visits and business
- Fitness Passport - a discounted workplace health and fitness program for eligible employees
- 14 weeks paid parental leave - equal benefit for both parents
- Bump to Baby program - a support service connecting you to a team of maternal health experts, midwives, and nurses
- Flexible Work Options - Including Work from Home days
- Supported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity’s Employee Learning platform
- Access to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance

  • Project Coordinator

    7 months ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta, NSW Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications sector based in North Sydney About the Role The role is primarily responsible for the end to end management of work orders and the related financial administration derived from this. The...

  • Project Coordinator

    7 months ago

    Parramatta, Australia Service Stream Full time

    Primary Location Parramatta, NSW Job Description Summary An exciting opportunity has arisen for a Project Coordinator, to join Service Stream in our Telecommunications Sector based in Parramatta or Melbourne Office About the Role The role is primarily responsible for the end to end management of work orders and the related financial administration derived...

  • Digital Marketing Coordinator

    4 months ago

    Parramatta, Australia Service Stream Full time

    Description Summary We have an exciting opportunity for a creative and savvy Digital Marketing Coordinator to join our growing company and help build our brand! About the Role Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities,...

  • Service Coordinator

    4 weeks ago

    Parramatta, Australia Bolton Clarke Full time

    Monday to Friday | Casual Competitive salary + super + $18,550 salary packaging Based in Parramatta The Service Coordinator will provide service coordination for care recipients receiving Bolton Clarke Home Care Packages funded by the Commonwealth Government, Department of Human Services.What are the Home Care Packages?Aligned with the Consumer Directed...

  • People Services Coordinator

    6 months ago

    Parramatta, Australia Uniting Full time

    People Services Coordinator - Part Time Permanent Position - Flexible Hybrid work model - Parramatta CBD as a base - You will be joining an innovative, agile, supportive team - Have access to superb Not-for-Profit benefits - an extra $16k tax free+++ - Ideas and solutions are key and always welcome - we listen! - **We are bold, imaginative, respectful and...

  • Workplace Services Coordinator

    3 months ago

    Parramatta, Australia KPMG Full time

    As a Workplace Services Coordinator you'll be a key member of our Sydney, Paramatta Workplace team responsible for coordinating the resources necessary to ensuring our workplace runs smoothly and efficiently and helping to curate a positive experience for all internal and external visitors. The Workplace Services Coordinator is responsible for developing...

  • Digital Marketing Coordinator Role

    3 weeks ago

    Parramatta Park, Queensland, Australia Service Stream Full time

    About Service StreamService Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.This includes designing, constructing, and maintaining new and existing networks, providing end-to-end engineering and...

  • Service Coordination Officer

    6 months ago

    Parramatta, Australia NSW Government -icare Full time

    Fixed Term Role for 12 months| 35 hours working week - Salary from $ 93,295 with additional company benefits **About the Role** As a **Service Coordination **Officer,** in the role you will be able to handle sensitive conversations in supporting participants/workers with their routine support needs. You will understand how disability impacts on daily...

  • Service Coordinator

    5 months ago

    Parramatta, Australia Australian Unity Full time

    The Home Health service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. **About Your New Role** As a **Service Coordinator** you will be the primary point of contact for our customers and your own team of Care Workers located at **Parramatta,...

  • Delivery Services Coordinator

    5 months ago

    Parramatta, Australia ED - Group Support Functions Full time

    **About Us** Endeavour Group was created in 2020 through the restructure and merger of the Woolworths Group drinks and hospitality businesses. With a strong track record of growth, combined these businesses form the leading customer franchise in drinks and hospitality in Australia. United behind a common purpose of ‘Creating a more sociable future...

  • Property Services Coordinator

    2 weeks ago

    Parramatta Park, Queensland, Australia Charterhouse Full time

    Explore a role as a Property Services Coordinator with Charterhouse in Parramatta, NSW.Salary: $43.23 per hour + SuperJob OverviewThis is a Contract Role - Until Dec 21 2024 - Possible ExtensionWe are seeking a Property Services Coordinator to join our team at Charterhouse. As a key member of our Property Service Centre team, you will play a critical role in...

  • Sales & Marketing Services Coordinator

    2 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW- Location: Parramatta, NSW, AU, 2150- Req ID: 70540**Sales & Marketing Services Coordinator 5D 7/8 Francis Greenway Correctional Complex** **Location**: Francis Greenway Complex Berkshire Park **Employment Type**:Ongoing - Full Time: 5D **Salary**: $106,025 -$117,363 pa (Clerk Grade 7/8) + Superannuation - Annual Leave...

  • Customer Service Coordinator

    2 weeks ago

    Parramatta Park, Queensland, Australia National Workforce Full time

    Job SummaryWe are seeking an experienced Customer Service Coordinator to join our team at National Workforce in Wetherill Park. The successful candidate will be responsible for providing exceptional customer service, managing requests from the Central Customer Delivery team, and coordinating special customer deliveries.Key ResponsibilitiesInvoicing and data...

  • Client Service Coordinator

    1 month ago

    Parramatta, New South Wales, Australia KPMGau Full time

    Job OpportunityWe are seeking a highly motivated and organized Engagement Coordinator to join our National Service Centre team in Parramatta. As a key member of our operations team, you will be responsible for providing exceptional customer service support to our national client-facing staff and leading the delivery of administration for KPMG client...

  • Customer Service Coordinator

    3 days ago

    Parramatta Park, Queensland, Australia Chandler Macleod Full time

    OverviewWe are seeking a Customer Service Coordinator to join our team in Sydney's West. This role will play a crucial part in maintaining smooth operations and providing exceptional service to our customers.

  • Customer Service Coordinator

    2 weeks ago

    Parramatta Park, Queensland, Australia National Workforce Full time

    We are seeking an experienced Customer Service Coordinator to join our team at National Workforce. This is a fantastic opportunity for a skilled individual to work in a dynamic and supportive environment, providing excellent customer service to our clients.

  • Service Improvement Coordinator

    3 days ago

    Parramatta Park, Queensland, Australia Hitachi Full time

    **About the Role**We are seeking a highly motivated and organized Service Improvement Coordinator to join our National Service team at Hitachi Construction Machinery Australia.This role will provide an exciting opportunity for the right individual to contribute to improving service and warranty processes, ensuring seamless operations and customer...

  • Service Desk Coordinator

    4 months ago

    Parramatta, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and...

  • Client Service Coordinator

    2 weeks ago

    Parramatta Park, Queensland, Australia KPMG Full time

    Are you a detail-oriented professional looking for a challenging role in customer service and administration?We are seeking an Engagement Coordinator to join our National Service Centre team at KPMG. Based in our state-of-the-art office in Parramatta Square, you will work closely with our client-facing divisions to deliver exceptional administrative support...

  • Support Coordinator

    6 months ago

    Parramatta, Australia Local NDIS Provider Full time

    **Job Title**: NDIS Support Coordinator **Company**: Local NDIS Provider **Location**: Sydney, NSW **Employment Type**: Full-time **Salary**: Market Competitive Rate **About Us**: Local NDIS Provider offers Support Coordination, Plan Management, and Support Staff services to NDIS participants. We aim to empower individuals with disabilities to achieve...