Administration Officer

7 months ago


Melbourne, Australia Alfred Health Full time

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Permanent Role**:

- ** Part-time - at 30.4 hrs per f/n**:

- ** Classification: Administrator Grade 1**:

- ** Location: The Alfred**:

- ** Great staff benefits**

**Department**

The Clinical Genetics and Genomics Service (CGGS) at Alfred Hospital is a diagnostic and predictive health service for adults who have a known or suspected inherited condition and/or have a family history of an inherited genetic condition. Patients are referred from other specialist clinicians and general practitioners. The service coordinates non-admitted outpatients clinics that are co-located with other speciality clinics across Alfred Health campuses.

**About This Role**

This position reports to the Manager of the CGGS. The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the service and
clinics. The role is responsible for ensuring the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include telephone reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, correspondence management and data entry.

**Experience Required**

**_ Essential:_**
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

**_ Highly Desirable:_**
- Previous administration experience in a health setting

**_ Desirable:_**
- Understanding and experience supporting MBS clinics in a similar setting
- Understanding of confidentiality and privacy legislation
- Knowledge of Cerner Programs
- Typing accuracy and speed of at least 40wpm
- Understanding of medical terminology
- Understanding and experience of Medicare billing processes
- Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

**Staff Benefits**
- Salary packaging and novated leasing are available through Maxxia
- Discounted health insurance
- Access to health and wellbeing incentives
- Onsite gym and childcare services

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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