Customer Experience Specialist

7 months ago

Melbourne, Australia Inchcape Full time

**Operating Monday to Saturday; rotating roster Saturday**:

- **Flexible hours; perfect for parents or students**:

- **Permanent Part time or Full time positions (open to casual)**

At bravoauto our core purpose is to create an incredible customer experience for the most iconic car brands in the world. Our goal is to exceed our customers' expectations. With a congratulatory 'bravo', we celebrate every potential customer for making the great decision to buy from bravoauto.

We are seeking a dynamic **Retail Customer Experience Specialist** to join our team at **Bundoora**
- We operate from Monday to Saturday, however Saturday is a rotating roster so you can experience flexibility with a rotating roster that allows you to enjoy your weekends off; and maximize work-life balance_

**About the role**

This role provides an exceptional customer experience and serves as one of our Customers main contact points throughout their journey with bravoauto. This is a rewarding role with plenty of room to grow.

**You don’t need automotive experience Here is what we are looking for**:

- Previous experience in a retail environment where you have engaged face to face and online customer service, we will train the rest
- Ability to maintain high standards focusing on ensuring customer satisfaction, getting details right, and displaying professionalism and integrity.
- Ability to build rapport and strong relationships with our customers as you will be executing test drives; delivery; handover; and check-ins with the customer after purchase.
- Valid driver's licence

**Benefits and working for us**:

- **Thorough and ongoing training**_ _**provided to support you in all aspects of your role.
- **Career and development opportunities** - providing you with a sense of purpose and direction, you drive your destiny with Inchcape.
- **Supportive team environment** - We foster a positive and supportive team culture and thrive on working well together.
- **Enjoy more time doing that you love** with **additional days off** including an annual Wellbeing Leave Day and annual Volunteering Leave Day each year.
- **Recognition and Rewards**:

- We recognise individual and team accomplishments.
- Access to our **employee benefits program** including company car rental program and discounts on vehicle purchases, plus many more

**Interested? APPLY NOW** and don't miss out on this Career opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

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