Administrative Service Officer 5

3 weeks ago

Canberra, Australia ACT Government Health Full time

**Administrative Service Officer 5 - Aboriginal & Torres Strait Islander Liaison Officer (Cultural Specialist)**
**(**
**Job Number**:
**02A5M**
**)**

**Description**

**Directorate**
- Canberra Health Services**Branch**
- Mental Health, Justice Health, Alcohol and Drug Services**Section**
- Director of Allied Health**Position Number**
- 45169**Position Title**
- Aboriginal & Torres Strait Islander Liaison Officer (Cultural Specialist)**Classification**
- Administrative Services Officer Class 5**Vacancy Type**
- Temporary Full-time**Vacancy Length**
- Three months with the possibility of extension and/or permanency.**Location
- The Canberra Hospital, Garran ACT**Base Annual Salary**
- $84,749 - $89,705**Contact Officer**Closing Date**
- 27 April 2023**Our Vision**: creating exceptional health care together

**Our Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**:
Our Aboriginal and Torres Strait Islander Cultural Specialist Services (CSS) partner with treating teams within the division of Mental Health, Justice Health, Alcohol and Drug Services (MHJHADS).

CSS is staffed by Aboriginal and Torres Strait Islander people who advocate for, honour and uphold the expectations and values of our Cultural Protocols.

CSS ’_walk with’_ health care consumers, their family, carers, and community organisations to ensure their patient journey is positive, that their voices are heard and they receive the best possible care during their treatment, healing, and recovery journeys. All care provided by CSS staff is driven by our team’s values of;
- _Healing_ & _Empowerment_,
- _Respect for Community_ & _Culture_,
- _Self-determination_ & _Leadership_.
- Along with CHS values of _kind, reliable, respectful,_ and _progressive_.

We’re also guided by contemporary mental health and human rights legislation which means we operate within a framework that ensures Aboriginal and Torres Strait Islanders rights and dignity is promoted and protected.

An exciting opportunity exists for an Aboriginal and Torres Strait Islander Specialist who is empathetic, enthusiastic, and compassionate, to join our dynamic and evolving team. The successful applicant will be expected to provide high-quality customer service to Aboriginal and Torres Strait Islander consumers as well as staff of CHS.

This role is responsible for establishing and embedding positive relationships with Aboriginal and Torres Strait Islander consumers, their families and community.

This position is based on site with the CSS at Phillip Community Health Centre, however you will be required to work across multiple sites as deemed necessary.

**DUTIES**:
Under the routine supervision of senior members of the Aboriginal and Torres Strait Islander CSS, you will:

- Provide consultation, support, liaison, and culturally appropriate and responsive care to Aboriginal and Torres Strait Islander people with drug and alcohol, mental health, and physical health issues, their families, and community agencies. This support may include but is not limited to:
- providing well-being services,
- assisting with identifying goals and care planning,
- facilitating cultural security and safety,
- providing cultural translation for staff and clients,
- providing and facilitating access to early intervention services to aid disease prevention and health promotion, and
- supporting service or community groups and activities.
- Liaise with and offer cultural support through sharing of cultural knowledge to Treating teams and other clinical staff to ensure continuity and culturally sensitive case management practices.
- Assess and collaboratively identify the needs of consumers through embedding systems, providing advice on policy, procedures and research.
- Update and maintain records and databases, complying with records management processes, across a range of electronic systems to ensure information is accurate, stored correctly and accessible.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

**WHY JOIN CHS?**

**You want to make a difference using your special skills and experiences.**

By working for CHS, you will have the opportunity to improve the lives of people in the community. Your role will help community overcome barriers in accessing health services and help deliver culturally responsive care.

You can add value to CHS and help make this difference by bringing:

- your cultural knowledge and understanding of cultural health ways and the impact of trauma on the community,
- your ability to build trust and show empathy and compassion,
- your lived experience and knowledge as part of the community, including understanding current and past relationships,
- your ability to live in two worlds and be a bridge between the Western medical model and the holistic Aboriginal and Torres Strait Islander health model.

**AB

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