Administrative Service Officer 5

4 weeks ago

Canberra, Australia ACT Government Health Full time

**Administrative Service Officer 5 - Business Support Officer**
**(**
**Job Number**:
**027WS**
**)**

**Description**

**Directorate**
- Canberra Health Services**Business Unit**
- Oral Health Services**Division**
- Division of Rehabilitation, Aged and Community Services**Position Number**
- 60191, several**Position Title**
- Business Support Officer**Classification**
- Administrative Services Officer Class 5**Vacancy Type**
- Permanent Full-time**Location
- The Canberra Hospital, Garran ACT**Base Annual Salary**
- $84,749 - $89,705**Contact Officer**Closing Date**
- 1 February 2023**Our Vision**: creating exceptional health care together

**Our Role**: to be a health service that is trusted by our community

**Our Values**: Reliable, Progressive, Respectful and Kind

**POSITION OVERVIEW**:
Oral Health Services (OHS) within the Division of Rehabilitation, Aged and Community Services (RACS) provides adult, child and youth general dental, restorative, special needs, General Anaesthetic (GA), Relative Analgesia (RA), and specialist Surgical and Orthodontic services to the eligible members of the ACT community. The service currently operates from five Community Health Centres and three hospitals across the ACT region, as well as operating within ACT corrective services and from mobile dental clinics as below:

- Gungahlin Community Health Centre - Six dental chairs
- Belconnen Community Health Centre - Eleven dental chairs
- City Community Health Centre - Ten dental chairs
- Phillip Community Health Centre - Ten dental chairs; and
- Tuggeranong Community Health Centre - Five chairs.
- Alexander Maconochie Centre (AMC)
- The Canberra Hospital
- Calvary Public Hospital
- Calvary John James Hospital
- Mobile Dental Clinics
- Nursing home mobile dental clinic
- School mobile dental clinic
- Targeted Access Program mobile dental clinic

OHS is a multidisciplinary program and consists of dentists, visiting oral surgeons, oral health therapists, dental therapists, prosthetists, orthodontists, dental assistants, laboratory technicians and administrative staff. OHS offers a range of dental services to the eligible members of the community for adult & child and youth dental services, this includes denture services and emergency dental.

The services are available Monday to Friday, from 8:30am to 5:00pm at the above listed facilities and Community Health Centres.

**DUTIES**:
Under limited direction of the Business Manager, you will perform a range of clinical and administrative duties as outlined below. You will:

- Manage all operational aspects of the facilities and the Dental Assistant team to achieve high level effective business outcomes, including Human Resources management, and monitoring and setting KPI’s.
- Provide rostering support to the service in providing high level advice, inputs to the Clinical Support Officer, and managing staff leave and position occupancy.
- Facilitate appropriate staff development, including mandatory staff training and professional development
- Develop, implement, maintain and review operational performance and service activity ensuring optimal utilisation of available and allocated resources, achievement of service targets and equitable service delivery.
- Working closely with the leadership team manage the sites responsible for and undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.
- Undertake other duties appropriate to this level of classification which contribute to the operation of the organisation.

**ABOUT YOU**:
**Behavioural Capabilities**
- Strong organisational skills with a high degree of drive
- Adaptability and flexibility to accommodate change and provide responsive services to meet clients’ needs
- Ability to lead by example, support others and demonstrate integrity
- Ability to lead change, discover and analyse opportunities for improvement.

**Position Requirements/Qualifications**:
Mandatory
- Relevant management experience, and experience working as a Dental Assistant with qualifications completed in Dental Assisting is desirable.
- Staff hired within this role will be required to work across multiple Canberra Health Services Community Health Centre Sites as required
- CHS is leading the drive to digitally transform health service delivery in Australia through the implementation of a territory wide Digital Health Record. Computer literacy skills are required which are relevant to this role as you will be responsible for completing required documentation and becoming a proficient user of the Digital Health Record and/or other Information Technology systems; once proficient, you will need to remain current with changes, updates and contingencies.

Desirable
- Have an understanding of how the National Standards and Quality Health Service (NSQHS) indicators align with this role.
- Fulfil the responsibilities of this role as detailed in the CHS Exceptional Care Framework, Clinical Governance

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