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Uniforms Coordinator

5 months ago

Sydney, Australia Qantas Airways Limited Full time

Challenge yourself to make an impact this exciting new role- Together we drive positive business outcomes- Part Time Permanent position based at Mascot

At Qantas, our strong beliefs guide the way we work, ensuring everything we do stays true to our customers and this iconic brand. We won’t settle for anything less than the best outcome. We’re a high performing team, and we each have the opportunity to add value and make an impact on the business.

As a Uniforms Coordinator you will be responsible for the outfitting and distribution of uniforms, communicate Company grooming standards for Industrial, Freight, Engineers, Customer Contact Cabin and Ground Crew, Pilots, Lounges, Receptions and all uniformed personnel.

In this role, you will be responsible to maintain effective and efficient customer service through face to face contact and online queries of all uniformed front line and corporate staff. Ensuring the correct scale of issue and entitlement is maintained for individual ensuring the One for One, Fair Wear and Tear policy is adhered to. Communicate openly and honestly to resolve issues if they arise with processes between the service provider and Qantas Uniforms operation. In addition, assist managers and colleagues to ensure that all associated tasks and responsibilities comply and conform with relevant regulatory and quality requirements and Company policies and standards.

What you’ll bring to the role:
- Minimum 2 years’ experience in a customer service role- Strong and proven customer service background with dedication to excellence- Excellent communication skills with the ability to articulate clearly and warmly with customers, staff and management both verbal and written.- Excellent relationship building skills- Experience in the clothing industry would be preferred

Be a part of something special and play your part in the Qantas story - get in touch today.

Applications close: Monday, 9 January 2023