Youth Case Manager

2 months ago

Surry Hills, Australia The Salvation Army Full time

Number of Positions Available:

1
ABOUT US

- The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
**Job Description**:
Why this role matters

The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Our services create intentional avenues for young people to explore opportunities, build support networks, and access, participate and contribute to their communities. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs.

About the role

Provide intensive Case Management support and assistance to young people residing at the Oasis Youth Services Crisis Accommodation Service and the Oasis Case Management Services Transitional Accommodation Program. Assistance will be provided to each young person on an individual basis, to support them with support, build and maintain connections to enhance their lives. Young people will be supported to work towards independence and building connections within the community.

You will successfully
- provide case management to Clients of the Oasis Crisis Services, Sydney Transitional Accommodation Program & Early Intervention Residents
- Assist in the creation of a positive environment within the services which promotes the physical, emotional, spiritual & social development of young people
- Through appropriate activities & strategies, identify, build rapport & engage with clients in order to respond to their immediate and longer term needs & offer appropriate case management support within a client focused, Trauma Informed Care framework & empower them to achieve their identified goals.
- Liaise with government & NGO’s in the assessment & implementation of young people’s case plans as required, including client centered case conferencing
- Create & maintain all required record keeping, including client files, statistics, financial records, monthly reports & other administrative records
- Work towards maintaining a high level of new referrals of clients into the Oasis suite of services

This is a full-time, permanent position located in Surry Hills, NSW. Salary and conditions are in accordance with the SCHADS Crisis Level 2.

You will have
- Tertiary qualifications (minimum Diploma) in Youth Work, Community Services, Social Work or related discipline.
- Demonstrated work experience in youth services, case management, homelessness, health, addiction, or other related welfare fields.
- Knowledge & understanding of youth homelessness & relevant health, addiction & welfare issues & appropriate intervention strategies
- Experience working with people from culturally and linguistically diverse backgrounds and religions.
- Experience in or understanding of the Trauma Informed Care approach
- Current NSW Driver’s License.
- Flexibility with work hours to meet the operational requirements of the position.
- Willingness to work within a Trauma Informed Care framework

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_

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