Youth Support Professional

2 days ago


Surry Hills, New South Wales, Australia The Salvation Army Full time

We are seeking a compassionate and proactive Youth Support Worker to deliver professional and consistent support to young people who are homeless or at risk of experiencing homelessness in Surry Hills, NSW.

About the Role
  • This is a Casual position based on SCHADS Crisis Award Level 1 salary and conditions.
  • The roster has shifts 24/7 and includes overnight stand up shifts.

As a registered NFP, we offer our eligible employees real and meaningful benefits such as; flexible working conditions, financial discounts/benefits, purpose-driven career with positive social and sustainable outcomes, Employee Assistance Program - Independent confidential counselling service, opportunity for career development, an inclusive culture of dedicated, passionate and professional team members.

Job Description
  • Provide a safe and nurturing environment for all residents residing within the refuge setting and provide informal support to all clients of the program.
  • Assist residents to manage and maintain individual and shared living spaces, as well as assist in the daily cleaning and maintenance of the refuge environment to a high standard.
  • Complete comprehensive intake and risk assessment for all young people.
  • Maintain accurate record keeping that meets legislative standards and are completed within a timely manner.
  • Complete orientation for new residents on the expectations of living at Oasis Youth Services Crisis accommodation and appropriate behaviours for a successful refuge stay.
  • Work to the direction of case management plans in assisting young people to attend appointments relating to health, housing, finances, education, justice, and social inclusion as required.
  • Support the living skills program and run some group work sessions such as fitness, cooking etc.

Required Skills and Qualifications:

  • Tertiary qualification in social sciences, welfare or related field with a degree qualification preferred.
  • A current and valid NSW Working with Children Check.
  • A current NSW Drivers licence.
  • First Aid Certificate.
  • Knowledge of youth homelessness, crisis intervention and the ability to collaborate with other program areas.
  • Demonstrated capacity to build effective relationships with clients based on social work, youth work and psychologically informed environments.
  • Demonstrated skills in engaging & working with young people with complex support needs including AOD, mental health, out-of-home care, FDV and adolescent violence.
  • Assessment skills and knowledge of a range of theories including attachment, trauma, child and adolescent development and strengths-based approaches.
  • Demonstrated capacity to time manage within a crisis setting while maintaining required documentation.
  • The competency to work solo when required and respond effectively to critical incidents in a safe manner.


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