Operations Governance

6 months ago

Melbourne, Australia Hostplus Full time

Apply

**Job no**: M4QT3

**Category**: Insurance Operations, Operations

**Acknowledgement of Country**:
Hostplus acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past, present and emerging.

**About us**:
At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

**About the role**:
As the Operations Governance & Compliance Manager, your primary objective is to lead and manage the operational compliance, incident management, and complaints management of the internal and external governing framework.

Working closely with internal and external stakeholders, you will ensure compliance with the management program, contributing to the fund's overall obligations.

Demonstrating ownership and an agile approach, you will strive for operational and service excellence within the business.

Key responsibilities include managing the incident management program, setting standards for external and internal services, cultivating effective relationships with internal and external stakeholders, and collaborating across various business teams. Your role extends to ensuring the fund has the right governing infrastructure to cater for all compliance and regulatory management frameworks t operate the fund.

You will also be responsible for implementing operational processes aligned with APRA guidelines, ensuring project and program completion, and providing comprehensive reports to executive management. Additionally, as a change agent, you will drive business and cultural transformation programs, contribute to process improvement initiatives, and actively participate in new developments within the organization. Join us in this critical role where your expertise will shape and enhance operational governance and compliance at our organization.

**About you**:
We are looking for an individual with over 5 years of experience in Superannuation administration, equipped with a strong background in incident management. Your understanding of customers' needs is crucial for success in this role, coupled with a proven track record of effective production planning and scheduling. With a solid administrative knowledge base, you bring the expertise needed to navigate the complexities of insurance operations.

**Why work for us**:
Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

- 15% superannuation.
- Access to subsidised financial advice.
- Salary packaging.
- Flexible work arrangements.
- Excellent EBA based conditions eg: including generous, flex leave, paid parental leave, long service leave at 5 years, additional leave over Christmas shutdown.

**How do I apply?**

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

**We Care**: We care about our work, our clients and colleagues.

**Better Together**: We’ve got each other’s backs, and we never walk alone.

**Go For it**: We are optimistic, and we focus on solutions, not problems.

**Keep it real**: We are honest, genuine, straightforward and transparent.

**Be Proud**: We are proud of who we are and the work we do every single day.

  • Governance Operations Specialist

    4 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    At TAL, we are seeking a skilled Governance Analyst to strengthen and simplify risk and governance across our Group Life & Retirement (GL&R) teams.About the RoleThis newly created position will support the Manager of Governance & Reporting and Head of Governance & Risk by documenting, developing, and delivering operational frameworks that enhance our ways of...

  • Operational Governance Specialist

    4 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    About the RoleWe are seeking an Operational Governance Specialist to join our team at TAL, where you will play a key role in strengthening and simplifying risk and governance across our Group Life & Retirement teams.In this newly created position, you will support the Manager of Governance & Reporting and Head of Governance & Risk by documenting, developing,...

  • Operational Governance Specialist

    1 month ago

    Melbourne, Victoria, Australia Tal Services Limited Full time

    Job SummaryWe are seeking an experienced Operational Governance Specialist to join our team at Tal Services Limited. This role will involve supporting the Manager of Governance & Reporting and Head of Governance & Risk by developing and delivering operational frameworks that enhance our ways of working.Key ResponsibilitiesDocument and catalog Group Life &...

  • Operations and Governance Coordinator

    6 months ago

    Melbourne, Australia Community Broadcasting Foundation (CBF) Full time

    About the role - Work with an organisation that champions community media across Australia - Provide high level operational and governance administration support - Full time, $84,455 per annum plus 15.4% superannuation The Organisation The Community Broadcasting Foundation (CBF) is a champion of community media - Australia’s largest independent media...

  • Clinical Governance Operations Manager

    2 months ago

    Melbourne, Victoria, Australia Dental Corporation Full time

    About the RoleWe are seeking an experienced Clinical Governance Operations Manager to join our Bupa ADH Health Service Contract team. As a key member of our team, you will be responsible for ensuring the effective management of clinical governance activities, including risk management, quality assurance, and compliance.Key ResponsibilitiesAct as a subject...

  • Risk and Governance Operations Specialist

    4 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    About TALTAL is a leading provider of life insurance and superannuation products, committed to strengthening and simplifying risk and governance across its Group Life & Retirement (GL&R) teams.Job OverviewWe are seeking an experienced Risk and Governance Operations Specialist to support the Manager of Governance & Reporting and Head of Governance & Risk by...

  • Content Operations and Governance Lead

    2 months ago

    Melbourne, Australia Bupa Full time

    **Be at the heart of our brave new digital world!** At Bupa, we are reimagining the future with bold digital innovation. Our cross-functional teams collaborate in dynamic ways, embracing experimentation, and pushing boundaries with cutting-edge methods and tools. We thrive on agility and keep human-centered design at the core of everything we do. By...

  • Manager Clinical Governance Operations

    6 months ago

    Melbourne, Australia Bupa Full time

    A full time, permanent opportunity has become available in our Bupa ADH Health Service Contract (ADFHS) Risk, Governance and Quality Assurance team. This is a hybrid role and can be based from out Melbourne, Sydney or Brisbane office locations when not working from home. As Manager Clinical Governance Operations you will be responsible for all aspects of...

  • Clinical Governance Operations Manager Lead

    4 weeks ago

    Melbourne, Victoria, Australia Dental Corporation Full time

    About the OpportunityWe are seeking an experienced Clinical Governance Operations Manager to join our team in a full-time, permanent position. As a key member of our Risk, Governance and Quality Assurance team, you will be responsible for leading all aspects of clinical governance related to subcontractor management, data entry, and quality assurance.

  • Operations & Process Governance Lead- Legal

    6 months ago

    Melbourne, Australia CSL Full time

    **The Opportunity**: This is an Associate Director level role. Reporting to the Global Head Legal Operations, you will oversee, design, and implement governance structures, procedures, and protocols that optimize the functioning of the wider Legal department. You will ensure that the department operates efficiently, transparently, and in compliance with...

  • Governance Coordinator

    8 months ago

    Melbourne, Australia Hudson Australia Full time

    Organisational Relationships This role reports to the Manager Strategy, Governance and Risk and liaises with all internal stakeholders, peers in water corporations or local government, government agencies and members of the public. The Governance Coordinator is also responsible for supervising the Governance Officer Position Objectives The Governance...

  • Governance Officer

    7 months ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    APS Level 6, Ongoing - $84,670 to $96,267 + 15.4% super - Melbourne and Canberra. The Australian Climate Service (ACS) is seeking to fill a Governance Officer role in the ACS. Under broad direction from the Manager Risk and Governance, the Governance Officer will support the effective operation of the governing Committees of the ACS. The Governance Officer...

  • Strategic Governance Expert

    3 weeks ago

    Melbourne, Victoria, Australia TAL Full time

    At TAL, we're looking for a Strategic Governance Expert to join our team in strengthening and simplifying risk and governance across our Group Life & Retirement (GL&R) teams. This newly created role will support the Manager of Governance & Reporting and Head of Governance & Risk by developing operational frameworks that enhance our ways of working.This role...

  • Security Operations Manager for Government Accredited Facilities

    4 weeks ago

    Melbourne, Victoria, Australia Amazon Full time

    About the RoleWe are seeking a seasoned Security Operations Manager to oversee the security of our government accredited facilities in Australia. This is an exciting opportunity to join Amazon Web Services (AWS) and be part of a diverse team that manages the design, planning, delivery, and operation of all AWS global infrastructure.As a Security Operations...

  • Governance Analyst

    1 month ago

    Melbourne, Australia TAL Full time

    **Company Description** Welcome to This Australian Life. From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we’re all about. We want to grow with you. Achieve with you. And support you to do your best work. That's why we're focused on developing leadership, promoting diversity, rewarding...

  • IT Governance Manager

    7 months ago

    Melbourne, Australia Ink Recruitment Full time

    Award-winning Medium sized Financial Services firm - Inclusive and collaborative team environment - Hybrid/flexible working arrangement. Permanent role based in Melbourne CBD. **Role** Seeking a pragmatic and dynamic IT Governance Manager to provide advice, guidance and governance on the implementation of a best in class IT Security Risk Management...

  • Governance Professional

    4 weeks ago

    Melbourne, Victoria, Australia Swinburne University of Technology Full time

    Company OverviewSwinburne University of Technology is a forward-thinking institution dedicated to providing exceptional education and research opportunities.About the RoleWe are seeking an experienced Governance Professional to join our team as a Council Secretary. As a key member of our governance structure, you will play a vital role in ensuring the smooth...

  • Governance Manager

    6 months ago

    Melbourne, Australia AustralianSuper Full time

    An Excellent opportunity for a Governance Manager to join our Member Domain, this is a permanent opportunity and can be flexible on location. At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible....

  • Principal, Governance

    4 months ago

    Melbourne, Australia IAG New Zealand Full time

    Create an impact as a** **Governance Enablement **Manager.** **Your Role** The Manager, Governance Enablement role is within the Technology and Operations (T&O) division that creates value through the deployment of resilient and innovative technology and data solutions, and delivery of shared enterprise services at scale. Within T&O, the role is part of...

  • Support Officer, Governance

    2 months ago

    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Ongoing - Full Time Organisation: Department of Transport and Planning **Salary**: $76,817 - $93,275 Occupation: Regulatory Governance and Compliance Reference: 5952 **About Us** The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system....