Operational Governance Specialist
2 days ago
We are seeking an experienced Operational Governance Specialist to join our team at Tal Services Limited. This role will involve supporting the Manager of Governance & Reporting and Head of Governance & Risk by developing and delivering operational frameworks that enhance our ways of working.
Key Responsibilities- Document and catalog Group Life & Retirement processes, RACIs, and frameworks to strengthen our operating model.
- Coordinate policy administration reviews, ensuring compliance with terms and tracking management actions.
- Support Partner assurance activities, including incident management and ongoing business reviews.
- Conduct QA reviews on complaints and Partner decisions, producing findings and action reports.
- Develop and facilitate Governance & Risk training, manage resources, and support senior leadership.
- Proven experience in superannuation and/or Group Insurance, with a solid understanding of industry dynamics.
- Proven ability to lead large projects, delivering complex business changes and process improvements.
- Strong analytical and problem-solving skills, with a strategic approach to identifying opportunities.
- Excellent interpersonal, written, and public speaking skills, with experience engaging across all organisational levels.
- Highly organised and detail-oriented, with advanced proficiency in Microsoft Office tools, including Power BI, Visio, and SharePoint.
The estimated annual salary for this position is between $80,000 - $120,000 depending on experience.
About UsTal Services Limited values diversity in all its forms and is committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.
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