Clinical Governance Operations Manager

1 month ago


Melbourne, Victoria, Australia Dental Corporation Full time
About the Role

We are seeking an experienced Clinical Governance Operations Manager to join our Bupa ADH Health Service Contract team. As a key member of our team, you will be responsible for ensuring the effective management of clinical governance activities, including risk management, quality assurance, and compliance.

Key Responsibilities
  • Act as a subject matter expert on clinical governance requirements and promote a culture of quality, risk, and patient safety.
  • Lead team governance, quality assurance, and process improvement activities to ensure effective team operations.
  • Develop and implement clinical governance procedures and policies, including the clinical governance plan.
  • Coordinate enhancements to key governance systems, including Protecht and Microsoft Dynamics.
  • Undertake and complete detailed analysis and reporting of data obtained from clinical governance activities.
  • Ensure business alignment and adherence to industry standards and requirements within the Bupa clinical governance, risk management, and compliance framework.
What We Offer

As a Clinical Governance Operations Manager with Bupa, you will have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional experiences. You will also have access to a range of benefits, including discounts on health insurance, travel, car, home, contents, and pet insurance products.

Requirements
  • Health Professional or allied health practitioner with extensive experience in Clinical Governance, Quality, and Risk Management.
  • Post Graduate qualifications or working towards, such as Quality Management, Health Administration, Clinical Governance, or similar.
  • Demonstrated capacity to support and lead quality and compliance functions.
  • Demonstrated ability to build and refine service delivery and clinical governance processes.
  • Proven ability to develop and implement frameworks, drive outcomes, and deliver programs of work.
  • Strong conceptual, analytical, problem-solving, and strategic planning/thinking ability.
  • Excellent communication and interpersonal skills, with a demonstrated ability to engage with a range of key stakeholders.
  • Experience implementing organisational-wide quality improvement initiatives and influencing teams in building a high-quality improvement culture.
About Bupa

Bupa is an international healthcare group with a purpose to deliver longer, healthier, happier lives. We have a broad range of health and care services, including health insurance, aged care, rehabilitation, dental, optical, medical, hearing, and medical visa services. Our ADF Health Services Contract provides integrated and seamless end-to-end health support to 85,000 Australia Defence Force personnel across 59 facilities.



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