![Adecco](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Specialist
2 weeks ago
Supportive work environment
- Flexible work conditions
- Immediate start
Our client is seeking an experienced Customer Relationship Specialist to join their growing team.
They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry.
This is temporary position located in Melbourne's bustling again CBD and offers a competitive hourly pay rate for the right experience.
Your professional expertise in managing complaints, impeccable communication skills, and commitment to customer satisfaction are vital for this role.
**Client Details**
Founded in 1997 our client has been improving the lives of millions through hearing care.
A renowned brand with over 300 clinics, their commitment to excellence in hearing care is unwavering, and they are now seeking a Customer Relationship Specialist to ensure outstanding customer service in line with our standards.
**Description**
You will be the first point of contact for our external customers when their complaints and issues require resolution.
Key responsibilities include:
- Investigating and solving client complaints
- Proactively identifying and addressing potential risks to prevent larger issues
- Collaborating with internal stakeholders to ensure quick and client-centred issue resolution
- Liaising with our store network for conflict resolution
- Analysing customer database to identify trends and issues
- Accurately recording, categorising, and reporting complaints and summarising findings in presentations.
**Profile**
To be successful in this role you would require:
- Consumer Complaints experience or Consumer retention experience
- Experience managing a high volume of work flow
- High proficiency using MS Office Suite, particularly Excel
- Experience using Oracle or cloud-based software
- Demonstrated understanding of project management, process management, service delivery, and project management software
**Job Offer**
0000094429_170106364508330
-
Customer Relationship Specialist
2 weeks ago
Melbourne, Australia Adecco Full timeGenerous remuneration - Flexible working conditions - ASAP Start Our client is seeking a talented Customer Relationship Specialist to join the team. They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry. This is temporary position located in Melbourne City, offering a competitive pay...
-
Customer Relationship Specialist
5 days ago
Melbourne, Victoria, Australia Adecco Full timeGenerous remuneration Flexible working conditions ASAP StartOur client is seeking a talented Customer Relationship Specialist to join the team. They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry. This is temporary position located in Melbourne City, offering a competitive pay rate. Your...
-
Customer Relationship Specialist
5 days ago
Melbourne, Victoria, Australia Adecco Full timeSupportive work environment Flexible work conditions Immediate startOur client is seeking an experienced Customer Relationship Specialist to join their growing team.They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry.This is temporary position located in Melbourne's bustling again CBD...
-
Customer Relationship Specialist
4 weeks ago
Melbourne, Australia Veritas Recruitment Full timeClayton location - Immediate start - Full-time hours **The company** Our client is an international brand offering high-end and high-performance appliances. Their products are environmentally friendly, durable, safe and award-winning. **The role** An exciting opportunity for a customer relationship specialist has become available. In this role, you will...
-
Customer Relationship Specialist
3 weeks ago
Melbourne, Australia Veritas Recruitment Full timeClayton location - Immediate start - Full-time hours **The company** Our client is an international brand offering high-end and high-performance appliances. Their products are environmentally friendly, durable, safe and award-winning. **The role** An exciting opportunity for a customer relationship specialist has become available. In this role, you will...
-
Customer Relationship Specialist
5 days ago
Melbourne, Victoria, Australia Veritas Recruitment Full timeClayton location Immediate start Fulltime hoursThe companyOur client is an international brand offering high-end and high-performance appliances. Their products are environmentally friendly, durable, safe and award-winning.The roleAn exciting opportunity for a customer relationship specialist has become available. In this role, you will be supported by a...
-
Customer Relationship Specialist
3 weeks ago
Melbourne, Australia ME Bank Full time**About the role** Leveraging your retention skills, this role has a broad variety of both retention and lending responsibilities. You will be trained on how to have a needs-based home lending conversation in true ME style, to ensure a customer centric, holistic, relationship-based retention outcome. In this pivotal role, you’ll provide supporting to our...
-
Customer Relationship Specialist
5 days ago
Melbourne, Victoria, Australia ME Bank Full timeAbout the roleLeveraging your retention skills, this role has a broad variety of both retention and lending responsibilities. You will be trained on how to have a needs-based home lending conversation in true ME style, to ensure a customer centric, holistic, relationship-based retention outcome. In this pivotal role, you'll provide supporting to our Brokers...
-
Customer Relationship Manager
2 weeks ago
Melbourne, Australia VOCUS Full timeHybrid Environment - Awesome employee benefits and a dynamic team environment! - Do it. Own it. Love it. Our business is crazy about customers. We use disruptive thinking every day to deliver incredible experiences to our customers and teams. We empower our people to **Do it. Own it. Love it**. and that’s why they choose to work for us. Here, it’s never...
-
Customer Relationship Consultant
2 weeks ago
Melbourne, Australia Bank of Queensland Full time**About the Role** Become a Customer Relationship Consultant and Build Rewarding Relationships in Banking!** At BOQ Group, we're looking for passionate individuals to join our team as Customer Relationship Consultants. This is your chance to shape a successful career in banking while making a positive impact on the lives of our customers. Customer...
-
Customer Relationship Consultant
6 days ago
Melbourne, Victoria, Australia Bank of Queensland Full timeAbout the Role Become a Customer Relationship Consultant and Build Rewarding Relationships in Banking**At BOQ Group, we're looking for passionate individuals to join our team as Customer Relationship Consultants. This is your chance to shape a successful career in banking while making a positive impact on the lives of our customers.Customer Relationship...
-
F5 Specialist
2 weeks ago
Melbourne, Australia Ignite Specialist Recruitment Services Full timeContract Type Contract Reference BH-369780 Industry IT Salary per hour - Min: AUD 125 - Max: AUD 150 **Elevate Your Career as an F5 Specialist**: Shape Gateway Solutions: Lead robust infrastructure capabilities. - Innovate & Collaborate: Drive change and mentor peers. - Secure Operations: Ensure top-tier web proxy and security solutions. - Location:...
-
Mental Health Counsellor
4 weeks ago
Melbourne, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role - Accessible Psychological Interventions (API) Program - Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse - Fixed Term to 30/06/2023 - Part Time Role Available - Relationship Matters Branch Office - Frankston and/or Glen Eira - Access to salary packaging ABOUT THE ROLE This role will be involved in the provision of...
-
Customer Success Specialist
2 weeks ago
Melbourne, Australia Give A Grad A Go Full timeCompetitive graduate salary of $65,000 - $70,000 + Super (DOE) - Clear and flexible progression - Opportunity to the employee ownership plan (ESOP) **Company profile - Tech Startup** Are you eager to launch your career in a thriving tech startup? We are excited to introduce this opportunity to a fast-growing construction tech startup, boasting an...
-
Customer Relationship Manager/ Technical Trainer
2 months ago
Melbourne, Australia Davidson Group Services Full time**About the Company** Our client is a family-owned business who are industry leading specialists in Point-of-Sale software and services. **About the Role** They are currently seeking a Customer Relationship Manager / Technical Trainer who can manage key accounts and drive the success of their POS services. You will be responsible for: - Key account...
-
Mental Health Counsellor
3 weeks ago
Melbourne, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role - Accessible Psychological Interventions (API) Program - Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse - Fixed Term to 30/11/2023 - Part Time Role Available - Relationship Matters Branch Office - Frankston and/or Glen Eira - Access to salary packaging ABOUT THE ROLE This role will be involved in the provision of...
-
Mental Health Counsellor
3 weeks ago
Melbourne, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role - Accessible Psychological Interventions (API) Program - Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse - Fixed Term to 30/11/2023 - Part Time Role Available - Relationship Matters Branch Office - Frankston and/or Glen Eira - Access to salary packaging ABOUT THE ROLE This role will be involved in the provision of...
-
Melbourne, Victoria, Australia Davidson Group Services Full timeAbout the CompanyOur client is a family-owned business who are industry leading specialists in Point-of-Sale software and services.About the RoleThey are currently seeking a Customer Relationship Manager / Technical Trainer who can manage key accounts and drive the success of their POS services.You will be responsible for: Key account management, conducting...
-
Customer Service Specialist Specialist
5 days ago
Melbourne, Victoria, Australia https:www.bebeejoin Full timeCustomer Service Specialist Specialist - Melbourne, Australia - Commonwealth Bank of AustraliaNote we have 6 fulltime roles available.Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office. DescriptionCustomer Service Specialist Specialist -...
-
Mental Health Counsellor
4 weeks ago
Melbourne, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role - Accessible Psychological Interventions (API) Program - Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse - Fixed Term to 30/11/2023 - Part Time Hybrid Role Available - Relationship Matters Branch Office - Frankston and/or Glen Eira - Access to salary packaging - Paid professional development - Clinical...