![Adecco](https://media.trabajo.org/img/noimg.jpg)
Customer Relationship Specialist
1 week ago
- Flexible work conditions
- Immediate start
They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry.
This is temporary position located in Melbourne's bustling again CBD and offers a competitive hourly pay rate for the right experience.
Client Details
Founded in 1997 our client has been improving the lives of millions through hearing care.
A renowned brand with over 300 clinics, their commitment to excellence in hearing care is unwavering, and they are now seeking a Customer Relationship Specialist to ensure outstanding customer service in line with our standards.
Description
You will be the first point of contact for our external customers when their complaints and issues require resolution.
Key responsibilities include:
- Investigating and solving client complaints
- Proactively identifying and addressing potential risks to prevent larger issues
- Collaborating with internal stakeholders to ensure quick and clientcentred issue resolution
- Liaising with our store network for conflict resolution
- Analysing customer database to identify trends and issues
- Accurately recording, categorising, and reporting complaints and summarising findings in presentations.
Profile
To be successful in this role you would require:
- Consumer Complaints experience or Consumer retention experience
- Experience managing a high volume of work flow
- High proficiency using MS Office Suite, particularly Excel
- Experience using Oracle or cloudbased software
- Demonstrated understanding of project management, process management, service delivery, and project management software
Job Offer
_
-
Customer Relationship Specialist
1 week ago
Melbourne, Victoria, Australia Adecco Full timeGenerous remuneration Flexible working conditions ASAP StartOur client is seeking a talented Customer Relationship Specialist to join the team. They are a leader in hearing loss, technology, testing, and treatment within the Health Care and Social Assistance industry. This is temporary position located in Melbourne City, offering a competitive pay rate. Your...
-
Customer Relationship Specialist
1 week ago
Melbourne, Victoria, Australia Veritas Recruitment Full timeClayton location Immediate start Fulltime hoursThe companyOur client is an international brand offering high-end and high-performance appliances. Their products are environmentally friendly, durable, safe and award-winning.The roleAn exciting opportunity for a customer relationship specialist has become available. In this role, you will be supported by a...
-
Customer Relationship Specialist
1 week ago
Melbourne, Victoria, Australia ME Bank Full timeAbout the roleLeveraging your retention skills, this role has a broad variety of both retention and lending responsibilities. You will be trained on how to have a needs-based home lending conversation in true ME style, to ensure a customer centric, holistic, relationship-based retention outcome. In this pivotal role, you'll provide supporting to our Brokers...
-
Customer Relationship Consultant
1 week ago
Melbourne, Victoria, Australia Bank of Queensland Full timeAbout the Role Become a Customer Relationship Consultant and Build Rewarding Relationships in Banking**At BOQ Group, we're looking for passionate individuals to join our team as Customer Relationship Consultants. This is your chance to shape a successful career in banking while making a positive impact on the lives of our customers.Customer Relationship...
-
Melbourne, Victoria, Australia Davidson Group Services Full timeAbout the CompanyOur client is a family-owned business who are industry leading specialists in Point-of-Sale software and services.About the RoleThey are currently seeking a Customer Relationship Manager / Technical Trainer who can manage key accounts and drive the success of their POS services.You will be responsible for: Key account management, conducting...
-
Customer Service Specialist Specialist
1 week ago
Melbourne, Victoria, Australia https:www.bebeejoin Full timeCustomer Service Specialist Specialist - Melbourne, Australia - Commonwealth Bank of AustraliaNote we have 6 fulltime roles available.Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office. DescriptionCustomer Service Specialist Specialist -...
-
Relationship Manager
1 week ago
Melbourne, Victoria, Australia Bank of Queensland Full timeAbout the RoleAre you passionate about fostering strong relationships and driving business growth? BOQ Specialist is seeking a Relationship Manager within our Broker Channel to join our team. In this role, you will be the pillar between our Bank and our network of professional Brokers. Prospect for, attract and win profitable customer relationships through...
-
Customer Service Specialist Specialist
1 week ago
Melbourne, Victoria, Australia Commonwealth Bank of Australia Full timeCustomer Service Specialist Specialist - Estate Settlement Services Note we have 6 fulltime roles available. Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week fulltime in Collins Street office.See yourself in our teamContact Services, Estate Settlement and Support are...
-
Mental Health Counsellor
1 week ago
Melbourne, Victoria, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role Accessible Psychological Interventions (API) Program Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse Fixed Term to 30/06/202 Part Time Role Available Relationship Matters Branch Office Frankston and/or Glen Eira Access to salary packagingABOUT THE ROLEThis role will be involved in the provision of clinical...
-
Customer Specialist, Electrification
1 week ago
Melbourne, Victoria, Australia AGL Energy Full timeCustomer Specialist, Electrification & Innovation page is loaded Customer Specialist, Electrification & Innovation Apply locations Melbourne Corporate time type Full time posted on Posted 7 Days Ago job requisition id R Join the change. Together, we'll make history. As we keep the lights on for over four million customers and move towards a more sustainable...
-
Mental Health Counsellor
1 week ago
Melbourne, Victoria, Australia Relationship Matters - Counselling - Mediation - Relationship Learning Full timeAbout the role Accessible Psychological Interventions (API) Program Psychologist, Social Worker, Occupational Therapist or Mental Health Nurse Fixed Term to 30/11/202 Part Time Role Available Relationship Matters Branch Office Frankston and/or Glen Eira Access to salary packagingABOUT THE ROLEThis role will be involved in the provision of clinical...
-
F5 Specialist
1 week ago
Melbourne, Victoria, Australia Ignite Specialist Recruitment Services Full timeContract TypeContractReferenceBH-369780IndustryITSalaryper hour - Min: AUD 12- Max: AUD 150Elevate Your Career as an F5 Specialist:Shape Gateway Solutions: Lead robust infrastructure capabilities. Innovate & Collaborate: Drive change and mentor peers. Secure Operations: Ensure toptier web proxy and security solutions. Location: Canberra or Melbourne...
-
Customer Relationship Executive
1 week ago
Melbourne, Victoria, Australia Origin Energy Full timeSalary + quarterly bonus and performance review CBD office, close to public transport | hybrid working 2/3 days a week in the office Melbourne basedDelivering good energy starts from withinIt's an exciting time to join Origin. Creating a great place to work means together we're progressing our ambition to lead the energy transition through cleaner energy and...
-
Customer Engagement Associate
1 week ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your responsibilities will include: Reporting to the Customer Engagement Centre Team Leader,...
-
Customer Relationship Officer
1 week ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeDo more, dream more, become more. Welcome to Bendigo. About us We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team and leaders. Join us in walking the talk when it comes to supporting our customers,...
-
Customer Relationship Exec
1 week ago
Melbourne, Victoria, Australia Origin Energy Full timeBuild your career at Origin and see where it takes you - it could be a new role, a new location or a higher level of responsibility.Check out this great opportunity at Origin.This is a unique opportunity to join our Customer Operations team. As a Customer Relationship Executive at Origin Zero, you will be responsible managing relationships with Origin...
-
IT Customer Support Specialist
1 week ago
Melbourne, Victoria, Australia Agfa Full timeAgfa HealthCare has an excellent opportunity for a professional, motivated and customer-focused IT Customer Support Specialist to join the Global Support Network team in Melbourne, Australia. Agfa HealthCare supports care providers and assists their health professionals across hospital departments, sites, networks, etc., to deliver quality care and...
-
Customer Relationship Exec
1 week ago
Melbourne, Victoria, Australia Origin Energy Full timeHybrid 12 Month contract Melbourne basedDelivering good energy starts from withinIt's an exciting time to join Origin. Creating a great place to work means together we're powering a cleaner, smarter energy future. We're always looking for better ways to deliver for our customers - and for our people.This is a unique opportunity to join our Customer...
-
Customer Specialist, Electrification
1 week ago
Melbourne, Victoria, Australia AGL Energy Full timeJoin the change. Together, we'll make history.As we keep the lights on for over four million customers and move towards a more sustainable way of life, it's an exciting time to be at AGL. We're re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work...
-
IT Customer Support Specialist
1 week ago
Melbourne, Victoria, Australia Agfa-Gevaert Full timeSelect how often (in days) to receive an alert: Create Alert Agfa HealthCare has an excellent opportunity for a professional, motivated and customer-focused IT Customer Support Specialist to join the Global Support Network team in Melbourne, Australia.Agfa HealthCare supports care providers and assists their health professionals across hospital departments,...