Key Account Manager

1 month ago

Brisbane, Australia Centurion Full time

**The Opportunity**:
We're looking for a passionate Account Manager to join our team In this role, you'll develop and strengthen key customer relationships while collaborating with internal and external stakeholders. You'll focus on building and maintaining client connections, diving into exciting projects, and working with a dynamic group of professionals to make a real impact.

**Culture & Benefits**:

- Permanent full time position based in our well-established Brisbane depot
- One of Australia’s largest privately owned Transport and Logistics Companies
- Close-knit team with supportive management and career development within the company
- Attractive team benefits, stability, and exciting national growth opportunities
- Career development with extraordinary opportunities on a national scale
- Discounts on one of Australia's largest health insurance companies
- Fast-growing organisation, with excellent training, progression, and support

***

**Tasks & Responsibilities**:

- Cultivate strong customer relationships, ensuring satisfaction and addressing needs efficiently.
- Collaborate with customers to devise effective solutions.
- Facilitate communication between customers and internal teams to meet contractual obligations and KPIs.
- Enhance operational visibility and performance, fostering revenue growth.
- Engage with stakeholders to develop logistics solutions that drive value and expand market share.
- Deliver professional reports on KPIs and commercial data.
- Attend meetings and activities related to assigned portfolio.
- Communicate important industry trends and operational changes to stakeholders.
- Foster collaboration among internal teams to enhance service delivery and reduce customer churn.

**Skills & Experience**:

- 5 years’ experience in a similar role or equivalent
- Tertiary qualification in Commerce, Business and/ or logistics or extensive industry experience (preferrable)
- Understanding of data analytics and presentation of statistics
- Supply chain expertise to optimise share of wallet across services
- Strong leadership, mentoring and management skills Proficient in use of Microsoft Suite
- Ability to multi-task and problem solve with a structured approach while managing decisions and negotiate
- Ability to multi-task and problem solve with a structured approach and Commercial acumen, with a notable ability to influence and negotiate

**Why Join Centurion?**

Centurion is one of Australia’s largest independently owned and operated logistics (3PL) and transport companies. Based in Perth, Western Australia but operating across Australia, we have significant mobile, land and infrastructure assets nationwide, including 41 distribution centres and a fleet of more than 2,000 vehicles. This ensures Centurion provides flexible and reliable supply chain solutions for all our customers. Centurion is a values driven organisation operating with the vision of being the leading logistics partner for stakeholders in the commodity rich communities of Australia.

**Ready to take on a new challenge?**

Before an offer of employment can be made, Centurion requires verification of Australian working rights and participation in a pre-employment medical.

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