Administrative Assistant

3 weeks ago

Surry Hills, Australia Lawpath Full time

**Come join our mission**

At Lawpath, we're revolutionising the way legal services are delivered

We are Australia's leading online legal platform and envision a world where all small businesses get the legal help they need (and deserve). Since 2014, our platform has helped over 400,000 businesses save more than $100m in legal fees

Join our dynamic team and be part of a company that is transforming the legal landscape. At Lawpath, you'll have the opportunity to work with talented professionals who are passionate about making a real difference. This includes working with alongside the 2024 winners of the Young Entrepreneur Awards and one of the top innovative legal firms across Asia Pacific Together, we're building a future where legal can be accessed anytime and anywhere.

**About the role**

This position is the perfect fit for a focused individual who loves completing tasks effectively and efficiently. This is a 3-day part-time role that will provide you with management over one of our most profitable products.

As a Lawpath Administrative Assistant, you will be responsible for ensuring that our systems are up to date with the client information and uploading scanned mail to a clients’ account.

**In this role you will**:

- Have management over our Virtual Office product
- Keep our CRM system (Salesforce) up to date for client’s who are subscribed to Lawpath’s Virtual Office
- Upload any mail that arrives to the Lawpath address to the client’s account
- Assist management with issues relating to the Virtual Office
- Client communication regarding their subscription and account
- Forwarding packages and mail to clients when necessary

**To be successful, you will need**:

- Data entry superstar - recording information effectively and efficiently.
- Strong verbal and written communication skills.
- Ability to quickly learn and use various internal systems.
- Strong attention to detail.
- Able to collaborate with customers to problem solve and find a resolution.
- Effectively multitask and manage competing priorities.
- Prior use of Salesforce (or similar) is highly regarded but not required.

This position is a part-time role that requires coming into the office 3 days per week.

✨Culture of transparency supported by initiatives such as regular CEO Town halls, regular employee feedback surveys and end-of-month department performance reports shared across the business

Culture Calendar with monthly activities, birthday cake celebrations and team-building days

Mentoring Program to facilitate your growth and development by tapping into the experience of our accomplished business leaders

End-of-trip facilities to make your commute smooth & easy

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