Help Desk Officer

4 months ago


South Morang, Australia City of Whittlesea Full time

Permanent, Full time
Band 4
Salary $75,965.41 + Super + Flexible Working
19 day month with RDO or 9 day fortnight option, your choice

**About Us**
The City of Whittlesea is one of the fastest growing municipalities in Australia. As a local government organisation, we play a pivotal role in the everyday lives of our community. Our vision is to make Whittlesea 2040: A Place For All by ensuring our residents can enjoy access to local services, facilities and infrastructure.

Our staff are passionate, skilled and diverse, providing a great environment to work in and succeed.

**The role**
Make a difference in our community

The purpose of this role is to provide support for business functions and services provided by the Facilities Management Unit including the establishment, monitoring, and review of the necessary operating systems and processes in the areas of:

- Facilities Maintenance Help Desk
- Security
- Half Cost Fencing /Perimeter Fencing
- Portable and Attractive Assets
- Provide general business support to the Assets and Facilities department when required

The Help Desk Officer will provide high quality first line customer service to internal and external customers, undertake administrative duties, security processing and accounting assistance for the efficient and effective coordination of Facilities Management activities.

**About you**

If this sounds like you, then you should definitely apply

**Want to know more?**
For more information about this position please access a copy of the position description via the link below or If you have any questions regarding this role, please contact **Eleanor Booker-Miller - Coordinator of Facilities Management on 0437 328 096.**

**Applications close at 11.45pm on** **Friday 13 September** **2024**
- Council is committed to providing an inclusive workplace that encourages employees to participate, without discrimination, in both work-related and other activities conducted within a work context, with the support of workplace adjustments. Where possible, the Council will identify and resolve potential barriers to the recruitment and employment of people with disabilities within the organisation._

**Attachments**:



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