Claims Specialist

5 months ago


Perth, Australia Hooker & Heijden Full time

**Job Information**:
Industry

Insurance

Work Experience

1-3 years

Salary

65000

City

Perth

State/Province

Western Australia

Zip/Postal Code

6000

Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more. Our clients include Global & Australian/New Zealand Brokerages, Underwriting Agencies and Insurers.

About the role

Our client has a full time opportunity for a Personal Lines Claims specialist to manage a portfolio of predominantly Home, Contents and Motor claims.

As part of their team, you will provide a professional and efficient service to clients and internal brokers, while working with insurers to provide the best claims outcome for clients.

Key Responsibilities
- Managing a portfolio of insurance claims
- Processing and lodgement of insurance claims
- Responsibility for timely management of claims
- Providing claim advice to clients and brokers
- Engaging with clients, insurers, assessors and repairers
- Working as part of a team to deliver exceptional customer service to all customers

Skills & Experience
- Provide Superior Customer Service
- Be results driven while maintaining integrity
- Have sound analytical and decision making skills
- Attention to detail and excellent problem solving skills
- Work well in a collaborative team environment
- Ability to work in a fast-paced environment
- Be able to build solid business relationships with internally and externally
- Reporting to the Divisional Manager, your working hours are 37.5 hours per week, Monday to Friday 8.30-5.00pm with WFH arrangements 1 - 2 days per week.In return, they offer a workplace with team participation and support, a professional working environment and ongoing education and training.

**Requirements**:


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