Operation and Project Coordinator

1 week ago

Kogarah, Australia Disability Mobility and Services (DMS) Full time

At Disability, Mobility & Services (DMS), we pride ourselves on our work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations.

As Operations and Projects Coordinator, you will be required to implement plans and processes within operations to grow and deliver DMS services. You are required to lawfully carry out your duties, following requirements for DMS group/program/individual activities aimed at supporting and assisting persons with a disability in their living and/or community environment. You are expected to present a positive and professional image of DMS when interacting with clients, family members, advocates, service providers, funding bodies and the general community.

**Reports to**:Chief Operations Officer

**Direct Reports**:Support Workers

**Collaborates with**: Finance Manager, Operations Manager, Office coordinator, Support Coordinators, Business Development team

**Duties and Responsibilities Projects**:
Compliance Projects
- Review and updating of DMS Policies and Procedures, including NDIS policies and procedures
- Internal auditing of systems to NDIS requirements and best practice including Development of draft Recommendations for Chief Operations Officer, against compliance requirements
- Quality Management Systems
- Business compliance monitoring and advising changes to business laws and regulations, including NDIS legislation and requirements. Coordinate the implementation of changes to business as a result of same changes
- Support Worker contract project
- including roster evaluations
- transition planning and development
- and on-going overtime minimisation
- Workplace Health and Safety
- Internal review of the performance and safety standards and development of draft recommendations for policy changes to improve compliance.
- Workflow and efficiency future projects

Specialised Projects
- Specialised Projects as advised by the Chief Operations Officer
- Facilitate various internal meetings by scheduling, creating meeting agendas, providing timely meeting minutes, and appropriately following up on deliverables
- Benchmarking and Data Collection and collation for projects and DMS Business Strategy
- Manage the process of collecting Strategic Plan progress reports from departments in a timely manner, including KPI data collection reporting
- Coordinate Business Reporting/Reports
- Assistance to the Chief Operations Officer

**Duties and Responsibilities Operations**:
Applicants and Participants
- Manage New Participate Intake - end to end coordination and management
- Manage and assist in completing access request forms
- Assist participants to communicate with the NDIA when required to supportand develop their plans
- Sign up service agreements with participants and answer their questions
- Develop Rosters to suit participant needs and allocate skilled workers to that roster
- Develop and implement supports and activities for the betterment of participants and the business
- Develop and co-ordinate participant excursions, incursions and social events
- Develop and execute strategies for individual participant retention
- Develop initiatives creating strategies to retain current participants and grow the DMS brand
- Assist with Recruitment of new participantsSupport Workers
- Supervising Support Workers and the services provided to participants
- Proactively managing support services to ensure DMS is providing positive supports for participants
- Provide training in policies, procedures, and NDIS requirements to support workers as advised by Operations Manager
- Coordinate and assist with the recruitment of Support Workers
- Rostering of Support Workers
- Ensure Support Workers have the knowledge to comply with requirements to interact with the eZaango system, accept shifts, record their work times and relevant feedback and notes
- Adhoc problem solving with Support Workers for participant needs
- Provide feedback to Operations Manager regarding Support Workers and Participants

NDIS, Workplace Health and Safety and Quality
- Provide advice and direction in resolving potential NDIS applicant issues
- Maintain NDIS policies, procedures and required forms to ensure DMS compliance
- Conduct internal audits of DMS system to NDIS standards and requirements, and provide feedback of compliance and continuous improvement
- Assist the Operations Manager as the key contact for external NDIS audits
- Conduct, maintain and file risk assessments of participants, participant properties, and DMS properties in conjunction with Support Workers and Operations Manager
- Advise risks and recommendations from risk assessments to Operations Manager
- Maintain up to date knowledge of NDIS requirements, and develop communication materials relevant to, and for Support Workers
- Maintain DMS policy and procedures manuals
- Maintain Workplace Health and Safety manual
- Adherence to the developing quality systems of DMS, and assistance to Support Worker

  • Project Coordinator

    1 week ago

    Kogarah, Australia SCI Projects Full time

    **About us** SCI Projects Pty Limited is a **commercial fit-out** specialist company providing project management, construction and remediation services for a wide range of industries across NSW. SCI Projects has built an enviable reputation for high quality, impeccable service and consistent delivery to timeframes and budgets, across the commercial...

  • Operations Coordinator

    2 weeks ago

    Kogarah, Australia DMS Care Full time

    At Disability, Mobility & Services (DMS), we pride ourselves on our work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. As Operations Coordinator, you will be required to implement plans and processes within operations to grow and deliver DMS services. You are required to lawfully carry out...

  • Service Delivery Coordinator

    7 days ago

    Kogarah, Australia Disability Mobility and Services (DMS) Full time

    **WE ARE URGENTLY SEEKING THE RIGHT CANDIDATE FOR THIS ROLE** **Service Delivery Coordinator - Position Description (Part of the Operations Team)** **Please note: This is not a support coordinator role.** At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around integrity, collaboration and fun. We work...

  • Service Delivery Coordinator

    3 weeks ago

    Kogarah, Australia Disability Mobility and Services (DMS) Full time

    **Service Delivery Coordinator - Position Description** At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around fun, collaboration and integrity. We work hard and strive to exceed expectations. We operate as a small office in a family-run environment. We recognise the importance of surrounding yourself...

  • Service Delivery Coordinator

    3 weeks ago

    Kogarah, Australia Disability Mobility and Services (DMS) Full time

    At Disability, Mobility & Services (DMS), we pride ourselves in our work environment that is centred around integrity, collaboration and fun. We work hard and strive to exceed expectations. We operate as a small office in a family-run environment. We recognise the importance of surrounding yourself with like-minded and empathetic people while valuing...

  • Ndis Support Coordinator

    7 days ago

    Kogarah, Australia DMS Care Full time

    At Disability, Mobility & Services (DMS), we pride ourselves on our work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. You will be working with NDIS participants to build capacity and implement support to help them achieve their goals outlined in their plans. The role of a support...

  • Maintenance Coordinator

    7 days ago

    Kogarah, Australia Catholic Healthcare Full time

    ** Kogarah**: - ** Permanent Part Time role**: - ** Get the NFP tax break**: - ** Pay Rate $31.83- $34.58 +Super+ Salary sacrifices** Catholic Healthcare's Bethlehem House Aged Care home located at Koghara is on the lookout for an experienced Maintenance Coordinator. The role will encompass break down repairs, planned preventative and minor project works...

  • HR Internal Recruitment Specialist

    4 days ago

    Kogarah, Australia Disability Mobility and Services (DMS) Full time

    **HR Specialist** At Disability, Mobility & Services (DMS), we pride ourselves in a work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. We are a values-driven, family-owned and operated organisation who employ a person-centred approach in every interaction we have. As the inaugural HR...

  • HR Internal Recruitment Specialist

    1 week ago

    Kogarah, Australia Disability Mobility and Services (DMS) Full time

    HR SpecialistAt Disability, Mobility & Services (DMS), we pride ourselves in a work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. We are a values-driven, family-owned and operated organisation who employ a person-centred approach in every interaction we have.As the inaugural HR Internal...

  • Care Coordinator

    2 weeks ago

    Kogarah, Australia Right at Home Full time

    **Description**: **Care Co-ordinator** Do you have a passion for working for Home Care provider in the Community? Do you enjoy working in a small team providing Care services? Then Right At Home is the place for you!! **Why Right At Home?** Right at Home is an international leader in the home care industry. We provide care for seniors and adults with...

  • Personal Assistant

    2 months ago

    Kogarah, Australia S&You Full time

    Join an organisation that promotes and rewards their employees success - Enjoy local ocean views in new offices, built &owned by the business - Work in the heart of Kogarah, parking or catch public transport you decide **THE COMPANY** Contributing to the growth and changing the shape of Sydney suburbs for over two generations, this established, and highly...

  • Clinical Research Associate

    2 months ago

    Kogarah, Australia NES FIRCROFT Full time

    **Clinical Research Associate** NES Fircroft is seeking a Clinical Research Associate (CRA) for our leading Sydney located Orthopaedic specialists to assist with execution of multiple studies that are correctly designed, initiated, coordinated and completed to provide the highest level of scientific evidence and most effective outcomes for our...

  • HR Specialist

    4 weeks ago

    Kogarah, Australia DMS Care Full time

    **HR Specialist** At Disability, Mobility & Services (DMS), we pride ourselves in a work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. We are a values-driven, family-owned and operated organisation who employ a person-centred approach in every interaction we have. As the inaugural HR...

  • HR Specialist

    20 hours ago

    Kogarah, Australia DMS Care Full time

    **HR Specialist** At Disability, Mobility & Services (DMS), we pride ourselves in a work environment that is centred around collaboration and integrity. We work hard and strive to exceed expectations. We are a values-driven, family-owned and operated organisation who employ a person-centred approach in every interaction we have. As the inaugural HR...

  • Clinical Research Associate

    1 week ago

    Kogarah, Australia NES FIRCROFT Full time

    Clinical Research AssociateNES Fircroft is seeking a Clinical Research Associate (CRA) for our leading Sydney located Orthopaedic specialists to assist with execution of multiple studies that are correctly designed, initiated, coordinated and completed to provide the highest level of scientific evidence and most effective outcomes for our patients.The...

  • Personal Assistant

    1 week ago

    Kogarah, Australia S&You Full time

    Join an organisation that promotes and rewards their employees success Enjoy local ocean views in new offices, built &owned by the business Work in the heart of Kogarah, parking or catch public transport you decideTHE COMPANYContributing to the growth and changing the shape of Sydney suburbs for over two generations, this established, and highly regarded...

  • Natsiha: Peak Body Recruitment

    4 weeks ago

    Kogarah, Australia Bloom HR Full time

    National Peak Body: Aboriginal and Torres Strait Islander Housing Sector - Remote work: Can be based anywhere in Australia - Roles across the organisation: Research, Policy, Comms, Marketing, Admin The National Aboriginal and Torres Strait Islander Housing Association (NATSIHA) is the newly-created national leadership and advocacy body for Aboriginal and...

  • Practice Manager

    3 weeks ago

    Kogarah, Australia Australian Institute for Human Wellness Full time

    The Australian Institute for Human Wellness is an organisation dedicated to improving the mental health of individuals and communities. We run a clinic in Sydney's St George area, services the mental health needs of the community. Our clinic currently has eight psychologists and two receptionists. We are seeking an experienced and competent practice manager...

  • Natsiha: Peak Body Recruitment

    1 week ago

    Kogarah, Australia Bloom HR Full time

    National Peak Body: Aboriginal and Torres Strait Islander Housing Sector Remote work: Can be based anywhere in Australia Roles across the organisation: Research, Policy, Comms, Marketing, AdminThe National Aboriginal and Torres Strait Islander Housing Association (NATSIHA) is the newly-created national leadership and advocacy body for Aboriginal and Torres...

  • Practice Manager

    1 week ago

    Kogarah, Australia Australian Institute for Human Wellness Full time

    The Australian Institute for Human Wellness is an organisation dedicated to improving the mental health of individuals and communities. We run a clinic in Sydney's St George area, services the mental health needs of the community. Our clinic currently has eight psychologists and two receptionists.We are seeking an experienced and competent practice manager...