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Library Operations Support Officer

4 weeks ago


Melbourne, Australia City of Monash Full time

**Job no**: 494559

**Categories**: Government and Defence

Permanent Part Time Opportunity - 17.5 hours per week

Salary from $75,144 pro rata + Superannuation

Wheelers Hill Library + work from multiple locations in the Eastern suburbs

**About Us**:
Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

The library service sits within the Arts & Libraries department of the Community Services division. There are five main branches based in Clayton, Glen Waverley, Mount Waverley, Oakleigh and Wheelers Hill, and Mulgrave Neighbourhood Library situated within Wellington Road Community Centre.

**About the Position**:
This position is responsible in providing effective and efficient rostering services which supports the delivery of library operations across the City of Monash. This role supports the management and administration of general staffing resource management and other operational functions as required.

The incumbent will also work as part of the customer service team providing an efficient and effective library and information service to meet the library needs of the Monash community.

**About You**:
Demonstrated ability to provide high level administrative support

Ability to develop and implement administrative systems

Ability to use Human Resource, Rostering and Financial Management systems

Ability to analyse and improve rostering methodology in order to contribute to cost-effective, customer responsive library services

Have an awareness of the trends in library and information services

Sound skills in trouble shooting ICT issues within the library administration setting

Excellent customer service skills

Able to travel between library service points

**Requirements of the position**:
A current and valid Victorian Drivers Licence;
Working with Children Check (Employee)

Qualifications in HR and/or Finance-Payroll or, significant industry experience

Demonstrated commitment to customer service excellence, including the ability to meet established deadlines

ability to work independently and as part of a team

Ability to facilitate effective working relationships within the team

well-developed verbal and written communication skills

**Benefits**:
As a City of Monash employee, your personal and professional development is a key focus. You will have access to:
Vibrant health and well-being programs;
Employee Assistance Program;
Supportive and accessible management;
Flexible working arrangements;
Training and development opportunities; and

Discounted gym memberships.

**How to Apply**:
Please submit your resume along with a cover letter outlining your experience and how it relates to the role.

Applications close Sunday 17 September 2023 at 11:55pm.

**Enquiries**:
If you would like to discuss this role further, please contact Vikki Grosser or Emily Beimers on (03) 9265 4877.

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.


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