Library Officer
2 weeks ago
Job no: 494983
Categories:
Call Centre and Customer Service, Community Services & Development, Government and Defence
Temporary full-time Library Officer role available (Maternity Leave replacement)
11 June 2024 to 9 June 2025 (inclusive)
$63,037 plus Superannuation
Based at Glen Waverley Library with shifts at other Monash library branches as required.
About Us:
Monash is a dynamic organisation committed to providing excellence in service delivery.
Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.
Our library aims to encourage lifelong learning, increase literacy and build strong, resilient communities.About the Position:
This position is responsible for the provision of excellent customer service to the Monash community.
Join a hardworking and customer focused team to:
Provide courteous assistance and accurate information to all patrons in the branch and over the phone.
Actively promote library services, resources and activities to the public.
Ensure the presentation of the library is of a high standard.
Assist patrons with library PCs, printing and electronic resources as appropriate.
Work independently and as part of the team.
About You:
Excellent customer service skills
An understanding of the role of public libraries in the community
Ability to be accurate and attend to details
Ability to troubleshoot minor IT issues at a branch level
Ability to speak a language or languages other than English is well regarded
Requirements of the position:
A current and valid Victorian Drivers Licence;
Right to work in Australia;
Working with Children Check;
Satisfactory National Police Check; and
Other pre-employment checks may be required depending on the role requirements.
Benefits:
As a City of Monash employee, your personal and professional development is a key focus.
You will have access to:
Vibrant health and well-being programs;
Employee Assistance Program;
Supportive and accessible management;
Flexible working arrangements;
Training and development opportunities; and
Discounted gym memberships.
How to Apply:
Please submit your resume along with a cover letter outlining your experience and how it relates to the role.
Applications are currently open, with a closing date of Friday 17 May 2024 at 11:55pm.
Enquiries:
If you would like to discuss this role further, please contact Han Tran on
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.
We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.
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