Housekeeping Supervisor

2 weeks ago

Manly, Australia M GALLERY Full time

Company Description

Why work with Manly Pacific and Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS

**Job Description**:
**Housekeeping Supervisor**

Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

**What is in it for you**:

- Work in front of the iconic Manly Beach
- Staff canteen with food & drinks - don’t worry about packing your lunch
- Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
- Dry-cleaning on us: you won’t need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead
- Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, discounted gym membership and much more

**What you will be doing**:

- Lead and supervise the day-to-day operation of the Housekeeping department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure team members are informed daily about priorities to personalise service
- Manage a fun and diverse team, train them and help them achieve their goals

**Qualifications**:
**Your experience and skills include**:

- Service focused personality is essential
- Previous experience in a similar leadership role and supervising team members
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Excellent communications skills both verbal and written

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