Housekeeping Supervisor

2 days ago

Manly, Australia AccorHotel Full time

**Company Description** Why work with Manly Pacific and Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Nothing beats working by the iconic Manly Beach, with the unique views and talented group of team members.

This position is responsible for ensuring the efficient and cost effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.

**What are your Primary Duties?**
- Ensure the security of guest rooms and keys.
- Assist the Assistant/Executive Housekeeper in the daily checking of bedrooms and designated team member areas to maintain standards.
- Ensure the safe storage, issue and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
- Be competent in the running of the hire and clean laundry operation and ensure the cost effective use of linen and assist with inventories as requested by the Assistant/Executive Housekeeper.
- Ensure the correct handling of guest laundry and lost property.
- Liaise with Front Office and Maintenance regarding “ready” rooms ensuring guest requirements are met.
- Respond to special requests with a sense of urgency.
- Ensure VIP rooms have correct amenities as requested by Front Office.
- Assist with preparation of rosters, ensuring that suitable and cost effective employee levels are maintained at all times. Rosters to be authorized by appropriate department head.
- Any other reasonable tasks requested by your manager.

**Qualifications**
- Minimum of 2 years supervisory experience in a similar Hospitality environment, with supervisory qualifications desirable.
- Good working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Good written and spoken English.

**What 'Key Competencies' must you have?**
- Ability to work a variety of shifts.
- Service oriented with an eye for detail.
- Multicultural awareness and able to work with people from diverse cultures.
- Ability to work independently and demonstrated initiative in a dynamic environment.
- An ability to understand and navigate complex stakeholder environments
- Strong focus and passion for hotel operations.
- Confident and articulate communication, negotiation, relationship and networking skills.
- Time management skills with the ability to multitask.
- Strong personal integrity.
- Entrepreneurial spirit with drive, ambition and high level of energy.
- Good interpersonal skills with ability to communicate with all levels of team members.
- Flexible and able to embrace and respond effectively to change.
- Role model in Accor values and Heartist culture.

**Additional Information** What’s in it for you**:

- Work in front of the iconic Manly Beach
- Staff canteen with food & drinks
- Up to 70% off for you to live it up across all Accor Properties & 30% off Restaurants
- Dry-cleaning on us: you won’t need to worry about ironing and/or washing your clothes on your days off, we encourage you to embrace life instead
- Accor Group Benefits Your Way: Employee Assistant Program, Birthday day off, Anniversary stay at the hotel, discounted gym membership and much more
- Welcome to our coastal lifestyle. Follow the sun. Feel the breeze. Experience Manly Pacific._

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