Housekeeping Management Position

5 days ago


Manly West, Queensland, Australia Accor Full time
Job Description

Job Title: Housekeeping Supervisor

Job Summary:

We are seeking a highly skilled Housekeeping Supervisor to join our team at Manly Pacific. As a key member of our operations team, you will be responsible for ensuring the efficient and cost-effective running of the Department, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.

Key Responsibilities:
  • Ensure the security of guest rooms and keys.
  • Assist the Assistant/Executive Housekeeper in the daily checking of bedrooms and designated team member areas to maintain standards.
  • Ensure the safe storage, issue, and effective use of cleaning materials and equipment as specified by the manufacturers and procedures manual.
  • Be competent in the running of the hire and clean laundry operation and ensure the cost-effective use of linen and assist with inventories as requested by the Assistant/Executive Housekeeper.
  • Ensure the correct handling of guest laundry and lost property.
  • Liaise with Front Office and Maintenance regarding 'ready' rooms ensuring guest requirements are met.
  • Respond to special requests with a sense of urgency.
  • Ensure VIP rooms have correct amenities as requested by Front Office.
  • Assist with preparation of rosters, ensuring that suitable and cost-effective employee levels are maintained at all times. Rosters to be authorized by appropriate department head.
  • Any other reasonable tasks requested by your manager.
Requirements:
  • Minimum of 2 years supervisory experience in a similar Hospitality environment, with supervisory qualifications desirable.
  • Good working knowledge of Microsoft Outlook, Microsoft Office, and Opera.
  • Good written and spoken English.


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