Medical Reception/administration

4 weeks ago

Richmond, Australia Access Health and Community Full time

Part-time Fixed Term 0.6, Medical receptionist, Richmond
- $29.94 per hour, Not For Profit plus salary packaging benefits
- Career development opportunities, flexibility and wellbeing support

**About Access Health and Community**

With a history of 150 years and caring at our centre, our mission and commitment is to build healthier lives within our communities and to deliver excellent health and community services for all. We have a dedicated and experienced team of over 300 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do, making a contribution to the wellbeing of the community every day through our work, making a difference every day to those that need it most.

**What you will be doing**
- Key Responsibilities_

The Richmond Priority Primary Care Centre (PPCC) aims to assist community members of all ages suffering from urgent, non-life-threatening injuries or illness to obtain fast, priority care. These services are expected to provide comprehensive care to patients and to avoid long wait times in public Emergency Departments. This service will be available to support St Vincent’s Public Hospital Emergency.
- Assist customers to connect with our services directly or by referring them to the appropriate team
- Provide administrative support to the team and maintain strict confidentiality
- Arrange and co-ordinate interpreting/translating services when required
- Book and rescheduling appointments for customers attending our premises in person
- Collect and processing payments and claims for services delivered

**What you will bring**

**Key Selection Criteria**
- A passion to deliver an exceptional customer service engagement with all customers
- Engaging warm personality with the ability to quickly build rapport
- Emotional intelligence
- Organised with strong attention to detail Strong problem solving and negotiation skills
- Demonstrated ability to work independently and in a team environment
- Customer Service training from hospitality and telecoms desirable

**Access Health and Community Culture & Benefits**

At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support. Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us. From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment. Come join us and experience the rewards of a career where you truly make a difference.

**The position encompasses an extensive range of benefits that are on offer**:

- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- An authentic focus on staff wellbeing and health
- Employee Assistance Program (EAP)
- A commitment to ongoing professional Development and career growth
- Paid parental leave and opportunity to purchase additional leave
- Annual leave Loading
- A truly supportive and valued based culture and engaged workforce
- A culture of trust and empowerment for people to grow and thrive
- Commitment to a work-life balance with flexible working conditions
- Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)
- A commitment to ongoing professional Development and career growth

Access Health and Community have an authentic commitment to the health and wellbeing of our staff:
**Please refer to the culture and benefits web link**:
If this position resonates with you and you are passionate about working alongside a collaborative and supportive team, please forward your resume and a paragraph or two about where you are on your journey and why you think the position will work well for you.

**Applications close DATE**:June 16, 2023

Lesley Weymouth-Wilson
0419898331

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