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Theatre Booking Officer/administration Assistant

3 months ago

Richmond, Australia Medical Practice Jobs Full time

About Us

We are Melbourne's premier ENT Surgical practice and pride ourselves on providing excellent patient care, best practice standards and an outstanding clinical and administrative team.


We are seeking an experienced Theatre Bookings Officer/Administration Assistant to join our fast-paced Theatre Bookings team, administering to 8 ENT Surgeons.

The surgeons keep the team busy so experience is preferred, but practice specific training will be provided.

It's an onsite role, at our brand new Richmond Headquarters, with hours generally 8.30am - 5pm.


Your day will be filled with variety and you will be joining a fun and dedicated clinical and administrative team who are committed to delivering optimal service to our patients at every encounter.


Tasks & Responsibilities

Theatre/surgery bookings including but not limited to:

  • Providing patients with surgical estimates, booking procedures and coordinating post-op appointments
  • Preparing surgery lists for surgeons, hospitals, anaesthetists and assistants
  • Liaising with other health care professionals and hospital admission departments
  • Supporting Practice Manager and Administration team in ensuring the practice operates seamlessly
  • General administration medical reception support including patient scheduling, answering phones and patient enquiries to a high level of accuracy

Benefits

  • Supportive, fun, and shiny new working environment
  • Small but growing collaborative team
  • In office based role
  • Richmond

About you:

  • You're passionate about what you do and love learning
  • We prefer that you have a minimum of 12 month's experience in a specialist reception/medical secretarial role
  • Previous experience specifically in surgical bookings is highly desirable, including quotes, bookings, billing and receipting & use of Eclipse
  • An understanding of medical privacy laws
  • You have strong communication and interpersonal skills with aptitude in building relationships with positivity and empathy
  • You're emotionally mature, empathetic and kind nature and thrive on working in a team but can work autonomously
  • You're punctual and have a strong work ethic, with demonstrated high levels of initiative, motivation and ability to prioritise work flow appropriately with meticulous attention to detail at all times
  • Intermediate to advanced Microsoft Office Skills (Word, Excel, Outlook)
If this sounds like a position that will suit you, please send your resume.


3 x COVID-19 vaccination is a requirement for this role and you will be asked for your vaccination certificate/booster evidence during the recruitment process.


Questions:

Do you have experience in Administration?

How many years experience do you have in a Medical Admin/Surgical Bookings role?

What is your expected base salary range?

Which of the following medical practice management software do you have experience with?

Which of the following statements best describes your Covid-19 Vaccination Status?