Casual Medical Reception Pool

1 week ago

Richmond, Australia Access Health and Community Full time
Casual shifts 10am -12 midnight, Medical receptionist, Richmond PPCC
- $32.01hr plus 25% casual leave loading plus superannuation

  • Enjoy working in a collaborative and supportive team

About Access Health and Community


With a 150-year history and caring at our centre, our mission at Access Health and Community (AccessHC) is to build healthier lives together.

We have a dedicated and experienced team of over 400 employees and 200 volunteers operating across 18 locations.

Our people are the centre of everything we do and contribute to improving the wellbeing of the community every day.


The Opportunity


The Richmond Priority Primary Care Centre (PPCC) assists community members of all ages suffering from urgent, non-life-threatening injuries or illness to obtain fast priority care by avoiding long wait times in public Emergency Departments.

This service supports St. Vincent's Public Hospital Emergency.

The Richmond PPCC is open seven days a week from 10am -12 midnight, and in addition provides referrals to a wide range of Access Health and Community Medical and Allied Health Services.


We are seeking medical receptionists with exceptional customer service and interpersonal skills to offer a friendly and welcoming service to all of our customers who attend the Richmond PPCC.


What you will be doing

  • Key Responsibilities_
  • Assist customers to connect with our services directly or by referring them to the appropriate team
  • Provide administrative support to the team and maintain strict confidentiality
  • Arrange and coordinate interpreting/translating services when required
  • Book and rescheduling appointments for customers attending our premises in person
  • Collect and processing payments and claims for services delivered
- _
What you will bring
Key Selection Criteria

  • A passion to deliver an exceptional customer service engagement with all customers
  • Engaging warm personality with emotional intelligence and ability to quickly build rapport
  • Organised with strong attention to detail strong problem solving and negotiation skills
  • Demonstrated ability to work independently and in a team environment
  • Experience in PPCC, Urgent Care, Medical reception
  • Microsoft Office Suite, TRAKCare, Pracsoft, HICAPS, Medical Director essential

Access Health and Community Culture & Benefits


At Access Health and Community, we offer more than just a fulfilling career: - we provide an environment where you can thrive in a culture of collaboration and support.

Our team members share a common commitment and passion to make a positive impact, and we believe that this shared ethos creates a range of benefits for all who work with us.

From opportunities for personal and professional growth to a sense of purpose and belonging, our culture promotes an environment of success and fulfilment.

Come join us and experience the rewards of a career where you truly make a difference.

Apply Now**If this position resonates with you and you are passionate about working alongside a collaborative and supportive team, please forward your
resume and
a cover letter addressing the key selection criteria.

Applications close

DATE:

15th December

2023**Access Health and Community acknowledges the Wurundjeri Woi-wurrung people, who are the Traditional Owners of the land on which we work.

We pay our respects to Wurundjeri Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people.

We acknowledge that sovereignty was never ceded.

  • As a vaccine positive organisation, we encourage COVID19 vaccination. We require successful applicants to undergo a NDIS Workers Screening Check, Working With Children Check, Police Check and potentially an International Check._

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