Customer Service Officer
6 months ago
**About the role**:
**Duties include**:
- Provide exceptional customer service to library users, including assisting with locating library materials, answering inquiries, and resolving any issues or concerns.
- Assist patrons with the use of library resources and technology, including computers, printers, and e-resources.
- Deliver the full range of Council and Library services through Council’s libraries.
- Assist in the delivery of programs and activities.
- Work at any of Council’s libraries as rostered including evenings and weekends.
**About you**:
To be successful in this role you will have:
- HSC or equivalent
- Driver License (Class C - NSW)
- A valid Working with Children Check
- Experience in a high volume, fast paced customer service environment.
**Working with us**:
There's lots to like about working at The Hills Shire Council. Here are some perks employees of The Hills Shire Council enjoy: Job Security, Work-Life Balance, Professional Development, Employee Wellbeing Initiatives, A Diverse and Inclusive Workplace, Career Progression Opportunities and a Positive Organisational Culture.
**Position details**:
Salary From: $36.54 per hour + Superannuation + Performance Bonus (up to 2% annual salary) + Organisational Bonus (up to $2K) + Aquatic and Fitness membership discounts
**Next steps**:
**_ We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services to The Hills Shire community._
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