Customer Service Officer
7 months ago
MediaForm is the market leader in commercial IT supplies and print solutions. We are currently experiencing immense growth and are looking to expand our team in Sydney with a Full-Time Customer Service Officer. Specialising in the IT space delivering excellent service and solutions from all the major IT vendors; HP, Samsung, Lexmark, Apple, Lenovo and Brother through to different B2B industry verticals.
**Key responsibilities and duties include**:
- Taking inbound and outbound calls
- Data Entry
- Order processing
- Providing high level customer service and support to new and existing customers
- Delivering quality work for pre and post-sales support to our customers
- Other customer service or general admin related tasks
- Acquiring and learning, building your knowledgebase on our products, services and the MediaForm ethos
**Essential criteria**:
- Excellent interpersonal and communication skills
- Able to efficiently use MS Office Excel, Word & Outlook
- Highly and self motivated
- Good time management and analytical skills
- Able to work independently and in a team environment
- Quick and efficient learner
- Experience not essential
- Great opportunity for a career starter in the print and IT industry
AUSTRALIAN CITIZENS/PERMANENT RESIDENT APPLICANTS ONLY
**Salary**: $50,000.00 - $60,000.00 per year
Schedule:
- Monday to Friday
- No weekends
Work Authorisation:
- Australia (required)
Work Location: In person
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