Customer Service Officer

6 months ago


Winston Hills, Australia MediaForm Pty Ltd Full time

MediaForm is the market leader in commercial IT supplies and print solutions. We are currently experiencing immense growth and are looking to expand our team in Sydney with a Full-Time Customer Service Officer. Specialising in the IT space delivering excellent service and solutions from all the major IT vendors; HP, Samsung, Lexmark, Apple, Lenovo and Brother through to different B2B industry verticals.

**Key responsibilities and duties include**:

- Taking inbound and outbound calls
- Data Entry
- Order processing
- Providing high level customer service and support to new and existing customers
- Delivering quality work for pre and post-sales support to our customers
- Other customer service or general admin related tasks
- Acquiring and learning, building your knowledgebase on our products, services and the MediaForm ethos

**Essential criteria**:

- Excellent interpersonal and communication skills
- Able to efficiently use MS Office Excel, Word & Outlook
- Highly and self motivated
- Good time management and analytical skills
- Able to work independently and in a team environment
- Quick and efficient learner
- Experience not essential
- Great opportunity for a career starter in the print and IT industry

AUSTRALIAN CITIZENS/PERMANENT RESIDENT APPLICANTS ONLY

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Work Authorisation:

- Australia (required)

Work Location: In person



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