Territory Manager

6 months ago

Perth, Australia Cochlear Ltd Full time

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

To support our continued growth and service to customers, we are recruiting for a Territory Sales Manager for WA, with the internal title of Account Manager - Surgical.

As the Territory Sales Manager, you will leverage your sales experience in the medical device sector to drive business growth across WA, ensuring more people can hear and be heard. You will achieve sales targets by providing industry-leading surgical and clinical support and training that align with the needs of our patients, customers, and the business.

Key Responsibilities- Sales Acumen: Identifying opportunities with new and existing customers (surgeons) and referrers, building successful relationships with surgical partners, and demonstrating credibility with key accounts.- Business Acumen: Leveraging sales reports, forecasting, and budget analysis for strategic planning. Utilizing various business acumen tools such as Miller Heiman, Salesforce, and contracting to drive informed decision-making.- Surgical Support: Maintaining comprehensive product knowledge of both CI and Acoustic internal product offerings to effectively sell and position Cochlear's products.- Advocacy Programs: Collaborating with the Clinical Affairs (CA) team to ensure clinical support and expertise are delivered to audiology partners via the CA team.- Customer Experience/Support: Providing support in the operating theatre for Cochlear Implant procedures, especially during the start-up phase for new surgeons, staff, or hospitals, and offering ongoing support as necessary. Striving to delight customers through exceptional service and support.About You We are looking for individuals who share our passion for delivering quality hearing solutions. To add value to Cochlear in this role, you should demonstrate the following skills and experience:
**Required Skills**:
- Detail-oriented and dynamic, with a driven, can-do attitude- Bachelor’s degree in business, healthcare, or a relevant field.- Experience in medical devices sales, particularly within an operating room environment.- Previous territory management experience is highly regarded.- Professionalism and cultural sensitivity.- Excellent sales and influencing skills.- Outstanding communication skills - oral, written, and presentation. Ability to communicate effectively with internal and external stakeholders with a sense of urgency.- Good understanding of institutional and B2B sales processes along with sound commercial acumen.- Experience organizing customer events and developing referral networks.

Ideal Skills- Prior clinical experience, preferably with cochlear implants or bone conduction implant technologies.- Previous experience in audiology, diabetes or business development will be highly regarded.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand f

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