Administration Support

8 months ago

Melbourne, Australia McLarens Global Full time

**The Opportunity**:
Due to the growing nature of our Melbourne team, we are looking for a skilled Administrator to support our Adjusters and other roles with administrative tasks, enabling efficiency and accuracy in the handling of claims. This position is based out of Melbourne.

**The Role**:
Responsibilities include, but are not limited to:

- The role provides administration and claims support including but not limited to:

- Acting as a point of contact between professional staff, internal and external clients
- Directing phone calls and distributing correspondence
- Managing diaries and schedule meetings, appointments or travel arrangements
- Compiling technical reports, photograph schedules and loss schedules
- Proofreading and submitting reports as directed by Adjusters/Surveyors
- Raising fee invoices
- Documenting and scheduling marketing activity
- Compiling, updating and maintaining client documentation and spreadsheets, including in McLarens One and Vision
- Running compliance reports and ensuring data integrity in McLarens One and other relevant systems
- Arranging for courier/post collections and deliveries as well as regular off-site archiving
- Filing and archiving, including maintaining hard and soft copy files and preparing files for archiving as required
- Undertaking general office administrative tasks including stationery, business card and clothing orders, professional body registrations and further support as required
- Formatting of reports in line with standard templates
- Ensuring compliance with McLarens' financial procedures, as appropriate

**Knowledge and Experience**:

- Demonstrated proficiency in Microsoft Office programs, specifically Word, Excel and Outlook
- Proven ability to learn new technology and software requirements
- Previous experience in the insurance industry would be advantageous but is not required
- Proven ability to multi-task and manage competing priorities
- Strong attention to detail and problem-solving skills
- Excellent communication skills, both written and verbal

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