Key Account Executive
2 weeks ago
31-May-2023- Sydney, NSW, AUAre you ready to raise the bar in your sales career? Do you have a passion for the dynamic world of retail? Vanguard Luxury Brands is Australia’s leading importer, marketer, and distributor of premium spirits. We cater to the best bars, liquor stores, restaurants, and hotels across Australia. We’re looking for a **Key Account Executive** to join our thriving spirits team
As a crucial member of our team, you'll play a pivotal role in creating the commercial and planning foundations of our growth business. Get ready to make your mark in the retail environment
**A day in the life**
- **Ownership of Retail & Wholesale Customer Claims Process**: Take charge and lead the way in managing customer claims, ensuring a smooth and efficient resolution process. Collaborate with accounts receivable, admin, Key Account Managers/National Account Managers, and customers to proactively address and resolve any issues.
- **Proactive Issue Resolution**: Be the go-to person for our valued customers. Engage with them to raise, discuss, and promptly resolve any concerns, making sure their experience with our products and services is exceptional. You'll be the problem-solver extraordinaire
- **Customer Support**: Act as a primary point of contact for all Retail banner customer activity confirmations and supporting documents. Keep the lines of communication open, providing guidance and support to our customers as they navigate our exciting range of products.
**What you will need from day one...**
- **Passion for Sales**: You're enthusiastic about sales and eager to develop your career in a fast-paced retail environment. Your energy and drive will be instrumental in achieving our growth goals.
- **Excellent Communication**: Strong interpersonal skills are a must You'll be interacting with customers and internal teams on a regular basis, so your ability to communicate effectively, both verbally and in writing, will be key.
- **Problem-Solving Guru**: You thrive on finding solutions and turning challenges into opportunities. Your ability to think on your feet and make decisions will be invaluable in resolving customer issues and ensuring their satisfaction.
- **Detail-Oriented**: We need someone who can keep track of multiple tasks and pay attention to the finer details. Your meticulousness will help us maintain accurate records and provide top-notch service to our customers.
**Why Join Us?**
At our spirited organization, we believe in nurturing talent and providing exciting opportunities for growth. When you join our team as a Key Account Executive - Retail, you'll embark on a thrilling journey in the beverage industry while enjoying a fun and engaging work environment. We offer competitive compensation, comprehensive benefits, and the chance to be part of a dynamic team that's shaping the future of the spirits industry.
**Applications will close on Thursday 15th June
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