Key Account Manager

2 months ago

Sydney, Australia humm Full time

An opportunity to join **hummgroup**, one of Australasia's leading fintech organizations, and contribute to our continuous growth across leading industries in partnership with large franchise and retail groups. As a Key Account Manager, you'll be part of a collaborative team culture that values work-life balance and offers flexible working arrangements. We provide a competitive compensation package linked to an uncapped commission program and exciting opportunities for career advancement in our dynamic company.

At **hummgroup**, we foster a supportive and inclusive work environment where your contributions make a significant impact. As a visionary executor, you'll have the autonomy to drive results leveraging cutting-edge technology and tools to empower you to excel in your role. Our fast-paced, results-driven culture has cultivated a team know for smashing targets where recognition via a lucrative commission scheme drives continued performance.

**What You'll Do**:

- Act as the main point of contact for partners, fostering open communication and building strong, long-term relationships.
- Build and strengthen relationships with franchise and retail partners to grow our market share and expand business opportunities.
- Ensure exceptional account management by providing outstanding support, addressing concerns, and delivering customized solutions.
- Execute sales and marketing strategies for your portfolio, aligning them with the company's growth objectives.
- Identify additional revenue streams within existing partner accounts.
- Work closely with partners to co-create campaigns and initiatives that enhance sales and maximize their return on investment.
- Monitor and report on account performance, identifying areas for improvement and proactively implementing strategies to drive growth.
- Coordinate with internal teams to ensure seamless execution of partner initiatives and meet agreed-upon timelines.

**Who Will Thrive in This Role**:
We are seeking a results-oriented professional who excels in nurturing and growing existing business relationships. The following attributes will set you up for success:

- Proven track record in account management or key account management, experience within large franchise or retail groups is highly regarded.
- Adept at executing growth strategies to drive revenue within established accounts.
- Strong relationship-building skills with the ability to engage and influence stakeholders at various levels.
- Excellent communication and presentation skills, both written and verbal.
- Detail-oriented and organized, capable of managing multiple priorities and meeting deadlines.
- Customer-focused approach with a passion for delivering exceptional service and support.
- Collaborative mindset with the ability to work effectively within cross-functional teams.

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