Territory Manager

6 months ago

Sydney, Australia Energizer Full time

What you'll love about this job:

- Amazing culture
- Opportunity for growth and development
- Well-known global FMCG brand

This is Energizer Holdings, Inc.:
Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.

Position Summary:
The major responsibility of the role of Territory Manager is to manage the performance of a geographic territory by building strong customer relationship to influence local decision on range, distribution and visibility and to ensuring compliance of secondary location visibility meets objectives. As the local representative of Energizer, you will be responsible for ensuring our brands are well represented in your retailers to maximise sales performance. You will work with merchandisers (internal and/or 3rd Party) to ensure you are capitalising on available opportunities to maximise sales.

**Responsibilities**:

- **Territory Performance**
- Deliver territory sales targets through the effective negotiation, implementation, and maintenance of company initiatives
- Ensure sell-in of promotional targets across customers
- Ensure visibility quality and quantity targets are being delivered
- Identify and manage any contract pricing with selected wholesale or trade customers with the direction of Regional Manager and relevant National Account Manager(s)
- From time to time, and as necessary through the direction of Regional Manager, assist on other Territories to ensure total team performance
- Follow a call and customer contact cycle across Independent Food, Electrical Wholesale, Electrical Retail, Auto and Independent Hardware channels across assigned Territory as aligned with Regional Manager
- ** Customer Management**
- Develop and manage key customer relationships within the territory including assigned MSOs, Store Managers and Area Managers to ensure effective execution of key activity and alignment to the delivery of Customer Business Plans
- Managing any assigned MSO groups across territory or as assigned by Regional Manager
- Negotiating and managing customer trading terms with selected MSO groups under the direction of Regional Manager and relevant National Account Manager
- Develop and implement Customer Business Plans with key customer groups
- Generate and deliver effective business reviews to independent outlets as scheduled with Regional Manager (either quarterly or six monthly depending on customer requirements) to educate, inform and influence change for favourable outcome
- Manage range, distribution, planograms and relevant promotional programs across Batteries, Lights and Auto with assigned MSO groups or stores to meet minimum Account requirements under the direction of Regional Manager and relevant National Account Manager
- Introduce and incorporate new products to the range and marketing activations as and when required to grow business
- ** Visibility**
- Ensure compliance to all head office negotiated off-location displays in-store in agreed high-traffic areas
- Ensure all displays sold in at MSO or store level are aligned to prescribed visibility objectives (zone, range, stock weight and display type)
- Ensure that all displays (including home location) in retail outlets on the territory (at a minimum) meet Energizer merchandising standards
- Ensure displays for promotional campaigns are in line with company’s directions and merchandising standards
- ** Market Intelligence**
- Provide management with competitor activity and market intelligence from customers and related sources across all channels of trade as and when required
- Provide information regarding industry or sector status, or business opportunities sourced through customer interactions and in-market observations and provide recommendation to key stakeholders to maximise future business
- Monitor product supply and delivery patterns and ensure customer inventory is being effectively managed to maximise sales
- ** Merchandising Support**
- Induct, coach and train Merchandisers (internal and/or 3rd Party) on Energizer categories, customer plans and objectives, merchandising standards, execution requirements and any reporting tools to ensure alignment to Customer Plans
- Review performance of Merchandisers (internal and/or 3rd Party) and provide feedback and coaching to ensure merchandising standards are being met and visibility quality and compliance objectives are delivered
- Liaise with 3rd Party Merchandiser leaders to elevate concerns and align on plans to resolve
- Uphold merchandising standards for all

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