Crowne Meetings Coordinator

6 months ago

Windsor, Australia Crowne Plaza Hotels & Resorts Full time

Crowne Plaza Hawkesbury Valley is located just 45 minutes from Sydney, nestled at the foothills of the Blue Mountains and the banks of the historic Hawkesbury River and set amongst 8 hectares of beautifully landscaped gardens. Comprising over 100 newly refurbished guest rooms and suites, two restaurants, dedicated conference and events spaces and the only Villa Thalgo Day Spa in Australia, it is the ideal destination for a group getaway, romantic retreat, wedding or conference.

Our hotels bring people together. We’re searching for a Crowne Meetings Coordinator who is capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.

Our environment is fast paced and it’s all about the guest and creating amazing experiences to make their event incredible Our commercial operation is unique and diverse so if you’re looking for a role that will give your exposure to corporate conferences & retreats, exhibitions, tradeshows, gala Dinners, and social/special events then this is the role for you

**A little taste of your day-to-day**:
Every day is different at IHG, but you’ll mostly be:

- Facilitating site inspections for clients
- Qualifying client requirements to effectively facilitate their needs
- Working closely with the operations team to ensure successful event delivery.
- Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue
- Accurately logging all enquiries & follow ups in the appropriate system - compiling accurate function sheets and regular reporting

**What we need from you**:

- Previous groups, meeting and events experience in a hotel or sales role
- A proactive approach to developing and maintaining strong relations with clients and stakeholders with a strong focus on conversion
- Passion for providing excellent client experiences and client engagement
- Excellent attention to detail
- Exceptional administrative and time-management skills
- Willingness to work as part of a team and learn new things

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive room discounts at all IHG properties around the World and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen. Lets Go Further Together.

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