Head Bartender

Take a splash of expert knowledge. Add a drizzle of pride. Pour over a passion for serving drinks and food to our guests’ unique tastes. We’re searching for a Head Bartender with the perfect mix of skills to make every guest experience truly memorable.

At **Crowne Plaza Hotels & Resorts** our goal is to make business travel work. That’s where you come in. When you’re part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title.

Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination. Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, delicious dining options and the only Villa Thalgo Day Spa in Australia, provide our guests with a diverse destination experience.

As **Head Bartender**, you will provide an outstanding level of service to all guests using your enthusiasm and confidence to deliver a guest experience that is unique and brings the brand to life. Reporting to the Food & Beverage Manager, you will be responsible for running our Barracks Bar and leading the team while on shift. You will be providing our guests with exceptional service whilst ensuring the shift runs smoothly and the team are looked after.

**A little taste of your day-to-day**:

- Creating a warm welcome for every single guest that sets the tone for their experience with us
- Preparing and serving drinks to a high standard as well as highlighting promotions for our guests
- Owning your bar - managing stock, inventory and equipment as well as keeping the space cleaner than clean
- Leading the team while on shift and ensuring the team have everything they need to succeed
- Developing new promotions and cocktails for our Barracks Bar
- Handling cash and credit card transactions
- Working closely with your colleagues to deliver a truly seamless food service

***

**What we need from you**:

- A flair for service, natural ability to build rapport and most importantly you love what you do
- Previous experience in a premium restaurant or bar
- Strong cocktail knowledge, both classical and curated, with an interest in creating your own
- Excellent product knowledge including spirits, wines and beers and confidence in making a recommendation to a guest
- A current NSW Responsible Service of Alcohol qualification
- Strong communication skills and a high standard of personal presentation
- This is a **full time role**, you will be required to work on a rotating roster including weekdays, weekends and public holidays

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including impressive accommodation discounts and IHG properties around the world and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role