F&b Attendant

6 months ago


Windsor, Australia Crowne Plaza Hotels & Resorts Full time

What’s on the menu for your next career move? As our new **Food & Beverage Attendant**, you could be leading the charge to ensure our guests enjoy a truly memorable experience - whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage between meetings.

Crowne Plaza Hawkesbury Valley is located just 45 minutes from Sydney, nestled at the foothills of the Blue Mountains and the banks of the historic Hawkesbury River and set amongst 8 hectares of beautifully landscaped gardens. Comprising over 100 newly refurbished guest rooms and suites, two restaurants, dedicated conference and events spaces and the only Villa Thalgo Day Spa in Australia, it is the ideal destination for a group getaway, romantic retreat, wedding or conference.

As a Food & Beverage Attendant, you will work under the direction of our Food & Beverage Supervisors to help ensure the smooth running of our venues and banquet operations.

**A little taste of your day-to-day**:

- You will ensure guest satisfaction by delivering the Crowne Plaza service style of ‘Dare to Connect’
- Preparing beverages (hot, alcoholic and non-alcoholic) to a high standard
- Serving food in a professional and timely manner
- Highlighting promotions/daily specials to customers
- Providing meal and/or beverage pairing recommendations upon request
- Maintaining the physical appearance and cleanliness of the food & beverage outlets
- Working with and supporting your colleagues to offer a smooth service to our customers

**What we need from you**:

- Some previous experience in a similar Food & Beverage or bar service role
- The confidence to make the first move and Dare to Connect
- Hold a current Responsible Service of Alcohol & Food Safety Certification
- Be able to work across a 7-day rotating roster. Shifts will include days, nights, weekends & Public Holidays
- Applicants MUST have current right to work in Australia.

**What you can expect from us**:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, duty meals, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.



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