Member Support Consultant Docklands

5 months ago

Melbourne, Australia Goodlife Health Clubs Full time

**About Goodlife Health Clubs**:
As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions - empowering people throughout Australia to live the Goodlife.

**As both a service provider and employer our mission is simple**: Move people to achieve great things.

**The opportunity**:
Member Support Consultants (MSC's) at our Docklands club play an essential role in building and maintaining a thriving Goodlife Health Club membership base. MSC's are the first people to interact with prospective members and inspire them to begin their wellness journey with us - they are responsible for helping thousands of people become faster, fitter, stronger and happier versions of themselves.

The role of an MSC is highly varied and has two clear goals - achieving membership growth goals through proactive sales activities and retaining existing members through the provision of “best-in-class" customer service. MCS's are experts in all things Goodlife: They can seamlessly swap between sales and lead generation; Providing exceptional service and achieving successful customer outcomes on the reception desk and; Proactively communicating with current members to enhance their club experience and drive positive member retention.

**Responsibilities**:

- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns
- Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities
- Achieving the required number of lead contacts via telephone to maximise sales opportunities
- Providing sales presentations and tours to prospective members
- Creating great member journeys via positive and personalised interactions
- Achieving successful outcomes to enquiries
- Opening and closing the club as per the club roster
- Active involvement in member retention programs, inspiring members to continue their fitness journey
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience

**About you**:

- Current First Aid & CPR certificates.
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems, and overcome obstacles
- Outstanding communication abilities - able to listen, understand, empathise and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer focused with a desire to achieve exceptional customer outcomes

**What we can offer you**:
A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community.

**In addition, we offer**:

- An hourly rate of $29.04 (inclusive of casual loading)
- Commission
- A complimentary all-access Goodlife membership
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines

Elevate your professional and personal growth withaccess to our industry leading learning and development content. Dive into the FLG Learning Hub, your one-stop shop for 90,000+ online courses From mastering languages to becoming a presentation pro, and from acing customer service to ruling social media, we've got what you need to excel. Plus, get excited with Blinkist Explore a curated collection of engaging reads to boost your brainpower anytime, anywhere. Get ready to unleash your potential and conquer new heights, both personally and professionally, with our exciting learning and development content

**About Fitness & Lifestyle Group**:
We are proud to be part of Fitness and Lifestyle Group (FLG). FLG's portfolio of globally renowned fitness brands includes Goodlife Health Clubs, Fitness First Australia, Jetts, Zap, and Barry's. FLG has 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand. Our 10,000+ employees currently help almost a million people live happier, healthier and more active lives, delivering 65 million+ workouts per year.

**Our Commitment to Diversity and Inclusion**:
At Fitness and Lifestyle Group we bring positive energy and attitude to work every day, we are proud of who we are and who we work for. We don't just accept individuality; we encourage it and acknowledge the value diversity and inclusivity brings

  • Member Support Consultant Docklands

    5 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Member Support Consultant Docklands

    5 months ago

    Melbourne, Australia Goodlife Health Clubs Full time

    **About Goodlife Health Clubs**: As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia - providing improved health, well-being and a sense of accomplishment to more...

  • Guest Service Agent Part Time

    5 months ago

    Melbourne, Australia Peppers Docklands Full time

    **Peppers Docklands** is a boutique 5 star hotel located in Melbourne’s Docklands district, right next door to Marvel (Etihad) Stadium. Leading the way in cutting edge architecture, its streamlined design is well-appointed with state-of-the - art facilities and a stylish restaurant serving contemporary Bistro fare. With 24-hour reception and concierge...

  • Kitchen Hand Docklands

    5 months ago

    Melbourne, Australia Trippas White Group Full time

    **Casual Kitchen Hands - Award Based Roles | Docklands VIC** Innovative, passionate about great food and quality service? If this sounds like you, join a market leader in Hospitality services! We’re looking for a Casual Kitchenhands for one of our prestigious locations in the Docklands Melbourne to work shifts between 6.30am - 9pm, Monday to...

  • Casual Waiters Docklands

    5 months ago

    Melbourne, Australia Trippas White Group Full time

    **Casual Waiters - Docklands** - Monday to Friday (evening work involved) - Hospitality Award Based position **Trippas White Group (TWG)** is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Sydney Tower and considered one of the most trusted names in food services and we are proud to be one of the largest...

  • Executive Chef

    4 weeks ago

    Melbourne, Victoria, Australia Trippas White Group Full time

    About the RoleWe are seeking a highly skilled and experienced Chef to join our team at Trippas White Group in Docklands. As a key member of our hospitality team, you will be responsible for delivering high-quality food and exceptional service to our clients.Key ResponsibilitiesAssist with the execution of food for events across our prestigious corporate...

  • Branch Member Consultant – Melbourne

    1 month ago

    Melbourne, Victoria, Australia HCF - Member Growth Full time

    {"title": "About the Role", "content": "About the RoleAs a Branch Member Consultant at HCF, you\u2019ll be the face of Australia\u2019s largest Not-For-Profit Health Fund. Your personal touch will help guide our members in making informed healthcare choices.This Full-time, 12 month position is based in our HCF Melbourne CBD Branch.ResponsibilitiesEmbrace...

  • Chef | ANZ Dockland

    3 months ago

    Melbourne, Australia Trippas White Group Full time

    Casual Chef Docklands Senior Chef De Partie Level Docklands Trippas White Group is seeking an energetic & dynamic, hands-on Sous Chef for one of Australia’s most prestigious corporate locations, specialising in function service excellence. Join a highly resourced and professional hospitality team within the corporate sector Deliver high profile and...

  • Cleaner Driver

    5 months ago

    Melbourne, Australia Rentokil Initial Full time

    Love getting out on the road, having control over your schedule and the idea of an early afternoon knock off? A role as a hygiene technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for. Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene...

  • Branch Member Consultant – Melbourne

    1 month ago

    Melbourne, Australia HCF - Member Growth Full time

    About the Role As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This Full-time, 12 month position is based in our HCF Melbourne CBD Branch.  Responsibilities Embrace face-to-face and telephone needs-based...

  • IT Recruitment Consultant

    5 months ago

    Melbourne, Australia Milestone IT Full time

    Agency experienced - Permanent role - Immediate start **Do you thrive in a fast-paced environment where you can make a real impact? Are you passionate about technology and connecting talented individuals with their dream jobs?** Milestone IT, a leading recruitment agency located in Melbourne Docklands, is seeking a driven and enthusiastic IT Recruitment...

  • Assistant Manager- District Docklands

    6 months ago

    Melbourne, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail and offices based roles in our various locations **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over...

  • Front Office Team Member

    3 weeks ago

    Melbourne, Victoria, Australia Grupo Mantra Full time

    At Peppers Docklands, we're looking for a skilled Guest Service Agent to join our vibrant Front Office Team. As a key member of our team, you'll be responsible for delivering exceptional service to our guests, from check-in to check-out and everything in between.Key Responsibilities:Provide personalized service to guests, responding to their needs and...

  • Supply Chain Coordinator

    1 day ago

    Melbourne, Victoria, Australia Viva Energy Australia Full time

    About Viva Energy AustraliaWe are a leading energy company that helps people reach their destinations, fuels industries, and supports local businesses and communities. Our vision is to support a transition to sustainable, lower carbon energy solutions, and we are committed to being part of the solution.Role OverviewThe Logistics Delivery Coordinator is...

  • Electrify Now- Sales and Support Consultant

    5 months ago

    Melbourne, Australia AGL Energy Full time

    Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as...

  • Hospitality Manager Anz Docklands

    2 weeks ago

    Melbourne City Centre, Australia Trippas White Group Full time

    **Hospitality Manager | ANZ Docklands** **Trippas White Group is seeking an energetic & dynamic, hands-on Hospitality Manager for one of Australia’s most prestigious corporate locations, specialising in function & café service excellence.** - Join a highly resourced and professional hospitality team within the corporate sector. - Deliver high profile and...

  • Melbourne Branch Insurance Consultant

    3 weeks ago

    Melbourne, Victoria, Australia HCF - Member Growth Full time

    About the RoleAs a Branch Member Consultant at HCF, you will be the face of Australia's largest Not-For-Profit Health Fund. Your personal touch will help guide our members in making informed healthcare choices.This Full-time, 12-month position is based in our HCF Melbourne CBD Branch.ResponsibilitiesEmbrace face-to-face and telephone needs-based selling,...

  • Hospitality Manager | ANZ Docklands

    2 weeks ago

    Melbourne, Australia Trippas White Group Full time

    Hospitality Manager | ANZ Docklands Trippas White Group is seeking an energetic & dynamic, hands-on Hospitality Manager for one of Australia’s most prestigious corporate locations, specialising in function & café service excellence. Join a highly resourced and professional hospitality team within the corporate sector. Deliver high profile and innovative...

  • Sales Consultant

    6 months ago

    Melbourne, Australia Inchcape Full time

    Are you a charismatic communicator, a strategic thinker, and a results-driven individual with a passion for sales? If you're ready to take your career to new heights and make a significant impact, join our leading dealerships at **Subaru Melbourne **we have the perfect opportunity for you! **What’s the opportunity?** Our highly successful Subaru team is...

  • Member Support Consultant

    7 months ago

    East Melbourne, Australia CoINVEST Full time

    CBD fringe, close to Parliament train station. - Permanent role with Growth Opportunities - Hybrid Working arrangement Leave Plus is a portable long service leave scheme for member is the Victorian construction industry: "The Leave that Moves with You". The **Member Support Consultant** role supports this vision and purpose by resolving member...