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Hospitality Manager | ANZ Docklands

2 months ago

Melbourne, Australia Trippas White Group Full time

Hospitality Manager | ANZ Docklands

Trippas White Group is seeking an energetic & dynamic, hands-on Hospitality Manager for one of Australia’s most prestigious corporate locations, specialising in function & café service excellence.

  • Join a highly resourced and professional hospitality team within the corporate sector.
  • Deliver high profile and innovative events to senior stakeholders and customers.
  • Opportunity to work at scale and develop your skills while working Monday to Friday (this role involves regular evening work)
  • Chance to lead and innovate across retail & events.

Role Location: 833 Collins Street, Docklands VIC 3008 
Role Type: Permanent, Full-time

What will your day look like;​
As Hospitality Manager you will be responsible for the planning, overall management and execution of events along with oversight of a retail café across the ANZ’s head office facilities. With a focus on high quality dining and event experiences, this role will be hands on to deliver outcomes as defined by ANZ business stakeholders. 

You will be part of a high-quality hospitality team working together across both front and back of house areas to deliver a coordinated service for ANZ’s customers, executives, and staff.

What will you bring?

 To be successful in the role, you will ideally bring the following:

  • A Hospitality Manager with at least 5 years’ experience in high quality and high-volume hospitality venues
  • Exposure to retail café and or restaurant environment.
  • Ability to build strong relationships with stakeholders and service peers.
  • Strong experience in high end hotels, restaurants, and/or banqueting operations
  • Drive innovation, follow and adopt culinary trends.
  • Demonstrated leadership and experience in being part of professional team
  • Requirement to collaborate with and manage industry third party providers to deliver outcomes.  
  • Strong financial knowledge to run a cost-effective department.
  • Experience in contract management of hospitality service partners 
  • Exceptional team leading qualities and experience
  • Desire to drive and seek opportunities for revenue growth.
  • RSA & Food Safety Supervisor

Reporting directly to TWG Account Manager with daily interactions and feedback from ANZ’s End User Experience Manager, you will be responsible for day-to-day running and supervision of ANZ Catering as well as overseeing the FOH administration and service team.

Your key responsibilities will include:

  • Establishing and sustaining productive relationships with key client contacts
  • Day to day production and oversight of all food produced and served for ANZ through events and retail cafe.
  • Production of a range of contemporary cuisines and service styles including buffets, formal dinners, and cocktail parties.
  • Financial and operational management of the kitchens, including all compliance requirements.
  • Ensuring only the very highest standards of food presentation & creativity.
  • Recruiting, inducting, and training staff as required
  • Managing staffing requirements and rosters
  • Follows company procedures and policy when handling employee grievances or undertaking disciplinary actions.
  • Stock Management – ordering & replenishing stock 
  • Supervises and co-ordinates kitchen and front of house staff & café staff
  • Managing and running events such lunches, dinners and cocktail parties as required
  • Brief function staff prior to events and ensure events are delivered in an efficient and timely manner.
  • Ensure your workplace is operated according to safe work procedures and effectively maintained.
  • Compliance is maintained for both ANZ and Trippas White Group.
  • Available to the client to discuss in an open and collaborative manner any concerning issues and takes ownership over ensuring solutions are promptly actioned.

To be successful in this role you will demonstrate:

  • Proven and successful background in hospitality team management
  • A focus on providing excellent contemporary food & service
  • Strong understanding of all aspects of menu planning disciplines
  • Ability to multitask and work in a fast paced, dynamic work environment.
  • Highly developed leadership skills with strong human resource skills
  • Excellent communication and people skills
  • Strong knowledge of RSA, food handling and hygiene principles
  • Computer literate (Word, Excel, Outlook, PowerPoint and other ordering and rostering systems) 

Our staff are the face of Trippas White Group and play a pivotal role in delivering the services commitment we have made to our clients.

Benefits and Culture

  • Supportive and inclusive culture.
  • A professional and safe working environment
  • Good employee benefits and entitlements.
  • Competitive salary.

Our Company

Trippas White Group is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and various educational settings and schools across Australia. We take great care that our services meet the status and expectations of these prominent, iconic landmarks. Working for Trippas White Group not only means experience at one premium venue but opens endless possibilities to a vast array of food concepts across Australia.

Do you meet the experience for this position and would like to find out more then apply today

Trippas White Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

Please note that a Working with Children (P) or willingness to obtain is a mandatory requirement for this position.

Apply Now