Hospitality Manager Anz Docklands

3 weeks ago

Melbourne City Centre, Australia Trippas White Group Full time

**Hospitality Manager | ANZ Docklands**

**Trippas White Group is seeking an energetic & dynamic, hands-on Hospitality Manager for one of Australia’s most prestigious corporate locations, specialising in function & café service excellence.**
- Join a highly resourced and professional hospitality team within the corporate sector.
- Deliver high profile and innovative events to senior stakeholders and customers.
- Opportunity to work at scale and develop your skills while working Monday to Friday (this role involves regular evening work)
- Chance to lead and innovate across retail & events.

**Role Location**: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent, Full-time

**What will your day look like;**
As Hospitality Manager you will be responsible for the planning, overall management and execution of events along with oversight of a retail café across the ANZ’s head office facilities. With a focus on high quality dining and event experiences, this role will be hands on to deliver outcomes as defined by ANZ business stakeholders.

You will be part of a high-quality hospitality team working together across both front and back of house areas to deliver a coordinated service for ANZ’s customers, executives, and staff.

**What will you bring?**

To be successful in the role, you will ideally bring the following:

- A Hospitality Manager with at least 5 years’ experience in high quality and high-volume hospitality venues
- Exposure to retail café and or restaurant environment.
- Ability to build strong relationships with stakeholders and service peers.
- Strong experience in high end hotels, restaurants, and/or banqueting operations
- Drive innovation, follow and adopt culinary trends.
- Demonstrated leadership and experience in being part of professional team
- Requirement to collaborate with and manage industry third party providers to deliver outcomes.
- Strong financial knowledge to run a cost-effective department.
- Experience in contract management of hospitality service partners
- Exceptional team leading qualities and experience
- Desire to drive and seek opportunities for revenue growth.
- RSA & Food Safety Supervisor

Reporting directly to TWG Account Manager with daily interactions and feedback from ANZ’s End User Experience Manager, you will be responsible for day-to-day running and supervision of ANZ Catering as well as overseeing the FOH administration and service team.

**Your key responsibilities will include**:

- Establishing and sustaining productive relationships with key client contacts
- Day to day production and oversight of all food produced and served for ANZ through events and retail cafe.
- Production of a range of contemporary cuisines and service styles including buffets, formal dinners, and cocktail parties.
- Financial and operational management of the kitchens, including all compliance requirements.
- Ensuring only the very highest standards of food presentation & creativity.
- Recruiting, inducting, and training staff as required
- Managing staffing requirements and rosters
- Follows company procedures and policy when handling employee grievances or undertaking disciplinary actions.
- Stock Management - ordering & replenishing stock
- Supervises and co-ordinates kitchen and front of house staff & café staff
- Managing and running events such lunches, dinners and cocktail parties as required
- Brief function staff prior to events and ensure events are delivered in an efficient and timely manner.
- Ensure your workplace is operated according to safe work procedures and effectively maintained.
- Compliance is maintained for both ANZ and Trippas White Group.
- Available to the client to discuss in an open and collaborative manner any concerning issues and takes ownership over ensuring solutions are promptly actioned.

**To be successful in this role you will demonstrate**:

- Proven and successful background in hospitality team management
- A focus on providing excellent contemporary food & service
- Strong understanding of all aspects of menu planning disciplines
- Ability to multitask and work in a fast paced, dynamic work environment.
- Highly developed leadership skills with strong human resource skills
- Excellent communication and people skills
- Strong knowledge of RSA, food handling and hygiene principles
- Computer literate (Word, Excel, Outlook, PowerPoint and other ordering and rostering systems)

Our staff are the face of Trippas White Group and play a pivotal role in delivering the services commitment we have made to our clients.

Benefits and Culture
- Supportive and inclusive culture.
- A professional and safe working environment
- Good employee benefits and entitlements.
- Competitive salary.

**Our Company**

Trippas White Group is a leading hospitality company, which operates from premium locations such as the Sydney Opera House, Centennial Parklands, Roslyn Packer Theatre, Sydney Tower, Royal Botanic Gardens and various educational settings

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