Call Centre Officer L1
2 weeks ago
Persolkelly is partnering with a leading client to fill Emergency Call Centre Agent positions in a dynamic Eastern Suburbs location. As a key member of the team, you will provide exceptional customer service experiences.
Key Responsibilities- Answer calls from across Australia with accuracy and efficiency
- Connect emergency calls to Police, Fire, or Ambulance dispatchers promptly and correctly
- Deliver high-quality service on every call, adhering to strict protocols and procedures
- Provide empathetic support to customers, ensuring their needs are met
- Previous customer service experience, preferably in a contact centre or face-to-face environment
- Strong problem-solving skills and a positive, resilient attitude
- Excellent verbal and written communication skills
- A stable working history and a 'can-do' approach
Persolkelly is committed to creating a safe and inclusive environment that values diversity and respect. We welcome applications from women, Aboriginal and Torres Strait Islander people, and individuals from diverse backgrounds.
For more information about working with Persolkelly, please visit our website or follow us on LinkedIn.
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Call Centre Officer L1
2 weeks ago
Sydney, New South Wales, Australia Programmed Full timeAbout the RolePersolkelly is partnering with a leading organization to recruit Emergency Call Centre Agents for a dynamic team in the Eastern Suburbs location.This is a high-volume, fast-paced role that requires providing exceptional customer service experience to callers across the country.As a key member of the team, you will be responsible for accurately...
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Call Centre Officer L1
2 weeks ago
Sydney, New South Wales, Australia Programmed Full timeAbout the RolePersolkelly is partnering with a leading client to fill Emergency Call Centre Agent positions in a dynamic Eastern Suburbs location.This high-volume, fast-paced role requires providing exceptional customer service by accurately connecting emergency calls to Police, Fire, and Ambulance dispatchers across the country.Key ResponsibilitiesAnswering...
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Sydney, New South Wales, Australia EBR Full time{"h1": "Call Centre Service Manager", "p": "At EBR, we are seeking a highly skilled Call Centre Service Manager to join our team. As a key member of our customer experience team, you will be responsible for delivering exceptional customer service and leading a team of lending specialists in a fast-paced call centre environment.", "ul": [{"li": "Lead a team...
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