Program Manager

2 weeks ago


Southbank, Australia Hader Institute of Education Full time

The Program Manager is responsible for ensuring the implementation and delivery of training and development programs. A particular focus will be the delivering of training which continually up-skills our educators, develops their passions and sparks their creativity.

The program manager is responsible for the delivery of high quality training & education services to our learners through the development and implementation of Training & Assessment Strategies.

**We offer Certificates & Diplomas in**:

- Mental Health
- Alcohol & Other Drugs
- Youth Work
- Community Services

**Key Responsibilities**:
**Trainer Management and Development**:

- Lead and mentor training & program management of the trainers, ensuring they are adequately supported and trained.
- Coordinate professional development opportunities for training & program management staff to ensure currency in training & assessment and industry.
- Assist in the recruitment, onboarding, and performance reviews of training & program management staff.
- Responsibility for ensuring that all staff possess the required, verified qualifications for both training and assessment, and to encompass all qualifications specified within our scope of registration.

**Continuous Improvement**:

- Drive initiatives that improve operational and training quality and efficiency.
- Collect, analyse, and act upon feedback & data from learners, staff, and industry partners.
- Implement technological solutions to improve the efficiency and effectiveness of training & operational delivery

**Main duties**:
The Program Manager has the following duties and responsibilities:

- Manage the training delivery budget
- Classes are scheduled weekly and ensure public holidays are pre recorded classes.
- Oversee and coordinate the training team requirements and opportunities
- Build strong relationships with trainers and learners
- Monitor and maintain Trainer Matrices and professional development plans for the training team
- Monitor and manage training completion rates, timeliness and quality outcomes
- Coordinate management of training needs and requirements
- Liaise with internal stakeholders to provide and coordinate adhoc internal improvement training
- Assist in marking assessments to meet turnaround time requirements
- Hold Trainer meetings weekly and one on ones each week/fortnightly
- Teach 1-2 classes a week and be available as a backup trainers if the trainers are unable to teach.

**Qualifications**:

- Tertiary qualifications in Community Services/Training and Development/Coaching/Compliance or related discipline
- Extensive experience in vocational education and training.
- Experience in managing and mentoring teams.
- Proficient in using training management systems and modern training technologies.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $90,000.00 - $100,000.00 per year

Expected hours: 40 per week

**Benefits**:

- Free drinks
- Free food
- Gym membership
- Referral program
- Work from home

Schedule:

- 8 hour shift

Supplemental pay types:

- Commission

Ability to commute/relocate:

- Southbank, VIC 3006: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma (preferred)

**Experience**:

- training manager: 5 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Southbank, VIC 3006


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