Student Administration Officer

1 month ago


Melbourne, Australia Melbourne City Institute of Education Full time

**Student Administration Officer**

Melbourne City Institute of Education (MCIE) is an outcome-focused, quality-driven, registered training organisation (RTO). MCIE offers a range of vocational courses to international and domestic students. We are seeking an experienced full-time, fixed term Student Administration Officer (experienced in the SMS programs, VETtrak and aXcelerate).

You will work as part of a small but highly e?cient team responsible for all student administration - admissions and enrolment to completion. Some of your responsibilities include:

- Providing and entering the data required by the Student Administration Manager, Trainers, Heads of Department and Management to support efficient implantation, coordination and delivery of MCIE's training programs
- Data entry, review and analysis of student completions, withdrawals, requests and enquiries
- Ensuring all domestic student enrolments are quality checked and enrolled into the Student Management System (VETtrak/aXcelerate)
- Prepare class paperwork for trainers and ensure all timetables and training plans are entered for domestic students
- Update and contribute to maintaining spreadsheets used to store data for the administration team
- Process domestic and international completions, withdrawals, deferrals and cancellations
- Issue certificates to students within 30 days of the student completing
- Understanding of the Skills First Contract and eligibility requirements
- Ensure that all contract notifications and updates to the Skills First
- Training Contract are read and adhered too
- Record and check students assessments submitted by trainers and assessors
- Participate and contribute to ensuring that SVTS uploads are maintained and SVTS process adjusted as required by SVTS
- Organising and prioritising workflow whilst maintaining high standards, attention to detail and deadlines
- Ensuring availability to all trainers and assessors
- Use problem solving skills to develop innovative solutions in a flexible and student orientated training marketplace
- Ensure that you work independently and as part of a team
- Participate in any internal or external audits
- Demonstrate a commitment to, equal employment opportunity, ethical practice, and occupational health and safety relevant to your department
- Support the Student Administration Manager with relevant administrative tasks, as requested

Required skills:

- Experience using the aXcelerate (Student Management System)
- Well-developed interpersonal skills
- Excellent written and oral communication skills.
- Strong organisational and administration skills and the ability to meet deadlines.
- High attentional to detail and the ability to work unsupervised.
- Strong compliance and quality skills.
- Strong computer literacy, to include MS Word, Excel, Outlook,
- PowerPoint, Adobe Creative Suite
- Ability to use systems such as VETTRAK, Intrinsiq and PRISMS
- Knowledge of the Skills First Funding contract

**Salary**: $50,000.00 - $55,000.00 per year

Schedule:

- 8 hour shift

Ability to commute/relocate:

- MELBOURNE, VIC 3004: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 25/08/2023



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