Student Services Officer

3 weeks ago


Melbourne, Australia Schulen Coburg Full time

Schulen Coburg provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia.

We are seeking a dynamic and detail-oriented Student Services Officer / Reception to join our Melbourne campus. This role is critical in providing friendly, informative, and quality customer service to our students as well as supporting the overall delivery and management of our programs.

The SSO/ Reception is the frontline 'face' of the company. As a key member of the student support team, this person is the first point of call for all queries and is a focal point of the company's customer care and retention program.

**This role is responsible for**:
Being the primary point of contact for Students on issues including, but not limited to general course queries, class times, timetabling, payments, and visa requirements
Assisting with Student enrolment, Intakes and Orientations
Assisting in marketing activities and special events if required
Assisting with the administrative duties of programs across AE
Issuing student cards & official documentation
Liaising with other SSO’s & Managers at our Perth & Sydney campuses
Assisting with the management and resources of the library.
Participating in the overall continuous improvement of the department

**Salary**: $41,292.39 - $72,120.08 per year

Schedule:

- Fixed shift
- Monday to Friday

Ability to commute/relocate:

- Melbourne VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)



  • Melbourne, Australia ZS Sportovni Full time

    Looking for a rewarding career in the education industry? Look no further than ZS Sportovni Student Services Officer position! **About the ZS Sportovni** ZS Sportovni a Registered Training Organisation specializing in Childcare, Aged care, Disability, Community Services, Kitchen Management/Hospitality Management and Leadership & Management courses in...


  • Melbourne, Australia RMIT VN Full time

    Overview: - Full-time, Continuing position- Salary Level HEW 5 + 17% Superannuation- Based at the Bundoora West campus, but may be required to work and/or be based at other campuses of the University About the Role The Students group shapes, designs and delivers key student services and experiences to prepare RMIT students for study, life and the global...


  • Melbourne, Australia UP Education Full time

    Acknowledge Education provides quality education to international and domestic students through a range of Vocational, Bachelor and ELICOS courses across Australia. **About the role** We are seeking a dynamic and detail-oriented Student Services Officer to join our Melbourne campus. This role is critical in providing friendly, informative, and quality...


  • Melbourne, Australia Acknowledge Education Full time

    Ongoing commitment to your growth with $1,500 professional development allowance - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses...


  • Melbourne, Australia Melbourne City College Australia Full time

    Melbourne City College Australia is a Registered Training Organisation (RTO) and a CRICOS provider that provides accredited courses in English, Business, Community Services and Commercial Cookery qualifications. We are continuing to grow our services by introducing additional courses. **Position Requirements**: Working experience in a similar position in an...


  • Melbourne, Australia RMIT VN Full time

    Overview: - 3 x full-time, continuing positions and 2 x full-time, fixed term positions available- Salary Level HEW 5 + 17% Superannuation- Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the University About the role As Student Service Officer, you will be working in a dynamic, supportive team to provide...


  • Melbourne, Australia Australian Engineering College Full time

    Ensure accurate and timely adherence to all administrative processes. - Manage receptionist duties based on the staff roster. - Maintain accurate student files. - Manage Student Management Software (Xcelerate). - Process Offer letters and CoEs, including handling variations such as cancellations, deferments, suspensions, ITRs, transfers away, and concurrent...


  • Melbourne, Australia Online Education Services Full time

    **About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience through...


  • Melbourne, Australia Australian Engineering College Full time

    Ensure accurate and timely adherence to all administrative processes. - Manage receptionist duties based on the staff roster. - Maintain accurate student files. - Manage Student Management Software (Xcelerate). - Process Offer letters and CoEs, including handling variations such as cancellations, deferments, suspensions, ITRs, transfers away, and concurrent...


  • Melbourne, Australia Kaplan Australia Full time

    **26 days’ annual leave, including one for your birthday**: - **Be part of an industry leading supportive and positive work culture**: - **Multiple opportunities due to growth - Permanent full-time positions based in Melbourne** **Role** Due to growth at Kaplan Business School, we have multiple opportunities for Student Experience Officers who will be...


  • Melbourne, Australia Blue Lotus College Full time

    **Receptionist/Student Support Officer** **About the business** **About the role** We are looking for a welcoming, front desk receptionist and switchboard operator with excellent communication and computer skills, and local knowledge. The position involves student services, arranging classrooms, office supplies, and general administration duties. The...


  • South Melbourne, Australia Education Access Australia Full time

    Education Access Australia (EAA) is a wholly-owned quality private International Education Provider of VET education services for international students. We provide course offerings across English, Automotive, Hospitality, Business & Management. Our core company values are Growth, Integrity, Learning, and Employability, and we dedicate our focus to the...


  • Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position- - Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements- - Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout The Position: The Prospective Student Officer is often the first point of contact for prospective students and plays a...


  • Melbourne, Australia Swinburne University of Technology Full time

    An exciting opportunity for a Future Student’s Officer has become open within the Marketing and Student Recruitment team at Swinburne University of Technology! The Future Students Officer will be responsible for handling prospective student enquiries within the agreed timeframe with the aim of recruiting them to a Swinburne program. This will be done...


  • Melbourne, Australia Britts Imperial University College Full time

    **About the Organisation**: Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest...


  • Melbourne, Australia Melbourne City Institute of Education Full time

    **Student Administration Officer** Melbourne City Institute of Education (MCIE) is an outcome-focused, quality-driven, registered training organisation (RTO). MCIE offers a range of vocational courses to international and domestic students. We are seeking an experienced full-time, fixed term Student Administration Officer (experienced in the SMS programs,...


  • Melbourne, Australia Melbourne City Council Full time

    An exciting opportunity exclusively open to current international students who are studying project and business management, economics, or global studies. Two casual opportunities available, operating on an adhoc roster basis as required. Roles are from early June 2024 to Friday 29 November 2024 $35.03 (hourly rate inclusive of 25% casual loading) + 11%...


  • Melbourne, Australia RMIT University Full time

    Overview: - Continuing, full-time position to support Aboriginal and Torres Strait Islander students - Indigenous Identified role *- Salary Level HEW 6 + 17% Superannuation and Flexible Working Arrangements- Based at the RMIT campus at Ngarara Williin the heart of the city - About RMIT - RMIT is a multi-sector university of technology, design and enterprise...


  • Melbourne, Australia RMIT University Full time

    Overview: - Full-time, Continuing position- - Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements- - Based at the Melbourne CBD campus, but may be required to work and/or be based at other campuses of the UniversityAbout The Position: The Prospective Student Officer is often the first point of contact for prospective students and plays a...


  • Melbourne, Australia Melbourne Institute of Technology Full time

    **Student Administration and Engagement Officer - 15 Months Maternity Leave Contract** Melbourne Institute of Technology (MIT) is a leading Private Higher Education Institute with campuses in Melbourne and Sydney. We provide Business, Accounting, IT, Networking and Engineering (Telecommunications) programs from Undergraduate Certificates to Post...