Student Coordinator

3 weeks ago

Melbourne, Australia Head Office St Kilda Rd Full time

**Student Experience Coordinator - Full time**
- **Opportunity to grow and develop within the Learning and Development team**
- **Flexible work - mix of in the office and WFH**
- **Supportive team environment with a focus on continuous improvement**

We are looking for an experienced administrator / HR administrator with a keen interest in learning and development to join our Student and Graduate Experience team as a Student Coordinator on a permanent full time basis.

Reporting to the Early Career Projects Lead, the focus of the Student Coordinator is on providing end-to-end administration support of student placements across Healthscope. In addition to this, this role will assist with managing and measuring the impact of key student practices across our network, to inform continuous improvement and development.

Liaising with a raft of internal and external stakeholders, including People & Culture, Finance, site based teams and education providers, we need a great communicator and collaborator to build strong relationships across these stakeholder groups, enabling us to achieve positive change.

This role will be critical in embedding new centralised processes, such as billing and collections, which will be a critical enabler to realising business benefits. We are looking for as strong administrator, problem solver and someone who is obsessed with delivering amazing customer service.

**The Student Experience Coordinator will be responsible for (but not limited to)**:

- Managing the student support system: Act as the primary point of contact for staff needing administrative support for student-related issues, identifying and escalating consistent issues.
- Collaborating with stakeholders: Work closely with State Nursing Educators and the Early Careers Program Manager to support student intake and revenue targets.
- Support the implementation of system improvement initiatives and provide training for new technologies and practices
- Ensuring efficient processes: Manage various administrative tasks such as maintaining student resources, conducting feedback surveys, and analysing relevant metrics/data points on a monthly basis
- Analyse data on student metrics, manage contracts with Education Service Providers, and handle offboarding processes
- Relevant experience in an administration/HR administration/coordination role, working with various systems and managing multiple concurrent activities
- Strong stakeholder engagement
- Intermediate to advanced computer literacy
- Effective time management, organisation and delivery
- Change management and training experience (highly desirable)
- Basic knowledge of the Australian Healthcare Industry (desirable)

**What can we offer you?**
- A mix of working from home and in our office on St Kilda road
- Career progression
- Support from your colleagues and management
- Ability to make a real difference to new starters at Healthscope

**Why Healthscope?**

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 38 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

**Applications close**: 8th December 2023

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