Sales and Customer Service Representative

2 months ago

Melbourne, Australia The Green Rebellion Melbourne Full time

Are you ready to be the voice of a revolution in clean, green living? The Green Rebellion is not your average cleaning company, and we’re searching for a **Sales and Customer Service Superstar** to help us lead the charge from Melbourne

**Your Mission**:

- Be the first point of contact for our customers, ensuring every interaction leaves them feeling valued and excited to use our services
- Follow up on leads through inbound and outbound calls, guiding customers through their journey with precision and care.
- Craft and send personalised quotes using our intuitive booking system, aligning with each customer’s unique needs.
- Schedule or reschedule cleaning jobs for our team of eco-warriors, making sure every job runs like clockwork.
- Keep detailed records and manage booking calendars efficiently to ensure smooth operations.

**What You Bring to the Table**:

- A proven sales track record of exceeding customer service expectations.
- An excellent communicator who naturally goes above and beyond to delight customers.
- A proactive, positive mindset with a knack for organisation and multitasking.
- Passion for sustainability and a desire to be part of a movement that challenges the status quo.
- The ability to work independently as a subcontractor, managing your own responsibilities with confidence.
- An ABN is a must, along with a reliable laptop or computer (we’ll provide the phone).

**Why You’ll Love Working with Us**:

- Join a dynamic, mission-driven team that’s changing the face of the cleaning industry.
- Work from the comfort of your home while being part of Melbourne's most exciting eco-friendly movement.
- Enjoy the flexibility of part-time hours (15-20 per week) with the potential to increase as the business grows.
- Start with $25 per hour, **plus commission** for successful bookings **and bonuses** for hitting targets.
- For the right person, there’s a clear path to grow into a **management role** as we expand.
- Full training provided but customer service and sales experience a **must.**

**Send us a cover letter which is guaranteed to impress (and include the word Hippopotamus so we know you have read this ad to completion) and show off your communication skills along with your resume today**

The Green Rebellion Melbourne - Not Your Average Cleaning Company.

**Job Types**: Part-time, Subcontract

Pay: From $25.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplementary Pay:

- Commission
- Performance bonus

Application Question(s):

- Where are you located? (suburb and state)

**Experience**:

- Sales: 2 years (required)

**Language**:

- Fluent English (from 1 to 5 how fluent are you?) (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 15/11/2024

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