Customer Service Representative

4 weeks ago


Melbourne, Australia Hudson Australia Full time

**A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.**

**Customer Service Representative (Business to Business)**
- International manufacturer and distributor of sports apparel
- Flexible hybrid work model
- Great employee perks and discounts
- Great work culture and a collaborative team environment.

Our client, an international fastest growing sports retailer seeks a customer-focused Customer Representative for their office based in Cremorne.

**Your Responsibilities**:

- Supporting sales team and their corresponding accounts.
- Responsible for daily account management of orders, future orders and invoicing of orders.
- Resolves any issues in a timely manner as it relates to assigned sales reps and accounts including returns, damages and sales order discrepancies.
- Communicate with 3PL warehouse daily regarding orders, returns and any order discrepancies.
- Works in tandem with other team members to ensure dealers are receiving the best customer service in the sports industry.

**About You**:

- Great attention to detail
- Excellent interpersonal skills with a focus on relationship building, listening, and questioning skills.
- Excellent written and oral communications skills
- Proven experience from similar administrative / operational or customer service role.
- Experience liaising with internal supply chain and ops team (warehouse, fulfillment, shipment, logistics, orderbook) and partnering with sales / key accounts commercial team would be advantageous.
- Knowledge within the sporting goods or other retail industry will be advantageous.
- Proficiency in Microsoft Office
- Proficiency in Microsoft Dynamics 365 and Salesforce or other CRM platforms would be advantageous.
- Problem solver with great multitasking and analytical skills to find creative solutions.
- Must have full working rights in Australia.



  • Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels...


  • Melbourne, Australia Recoveriescorp Full time

    Customer Service Representative **Customer Service Representative** **Job no**: 493038 **Work type**: Contract, Full-time, Part-time **Location**: Melbourne CBD **Categories**: Collections Join our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver...


  • Melbourne, Victoria, Australia Recoveriescorp Full time

    Customer Service RepresentativeCustomer Service RepresentativeJob no: 493038Work type: Contract, Full-timeLocation: Melbourne CBDCategories: CollectionsJoin our team as a Customer Service Representative as the front line of our operations, forging meaningful connections with our valued customers. You will deliver high levels of customer service to provide...


  • Melbourne, Australia Labourpower Recruitment Services Full time

    **PURPOSE OF THE JOB**: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest...


  • Melbourne, Australia LivaNova Full time

    Join us today and make a difference in people's lives! GENERAL INFORMATION Job Title: Customer Service Representative Department: Commercial - CS Reports to: Commercial Operations Manager JOB CONTEXT LivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales,...


  • Melbourne, Australia BP Full time

    **Job no**: 896511 **Work type**: Casual **Location**: Melbourne **Categories**: Customer Service Representative **bp Supremacy (Mentone)** **Join a global retail company that's shaping a brighter future for all.** At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60...


  • Melbourne, Australia The Recruitment Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...


  • Melbourne, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team. Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the...


  • Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2B) to be based in their office in Cremorne.Customer Service Representative (Business to Business) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...


  • Melbourne, Australia Eightcap Pty Ltd Full time

    Customer Service Representative Position title: Customer Service Representative Department: Customer Service - CN Desk Location: Rialto South Tower, 525 Collins Street, Melbourne VIC 3000 Reports to: Customer Service Manager Company Overview Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight...


  • Melbourne, Australia Prowell Group Full time

    **Multiple Financial Sector Roles** Our client is a leading financial services company who is looking to fill an Account Executive and multiple Customer service positions. They are offer experience and innovative financial solutions with a strong presence in the Australian market and committed to delivering excellence to ensure our clients' financial needs...


  • Melbourne, Victoria, Australia LivaNova Full time

    Join us today and make a difference in people's livesGENERAL INFORMATIONJob Title: Customer Service RepresentativeDepartment: Commercial - CSReports to: Commercial Operations ManagerJOB CONTEXTLivaNova Australia and New Zealand represents an organization of around 70 employees. It includes a commercial team of field employees encompassing Sales, Marketing,...


  • Melbourne, Australia Visy Full time

    **Job no**: 510219 **Work type**: Full Time **Location**: Melbourne - North Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from you! - Highly autonomous role with a supportive and friendly team culture - Outstanding long term career pathways within a market...


  • Melbourne, Victoria, Australia Hudson Australia Full time

    A manufacturer and distributor of sports apparel seeks a Customer Service Representative (B2C) to be based in their office in Cremorne.Customer Service Representative (Business to Consumer) International manufacturer and distributor of sports apparel Flexible hybrid work model Great employee perks and discounts Great work culture and a collaborative team...


  • Melbourne, Victoria, Australia BP Full time

    Job no: 896511Work type: CasualLocation: MelbourneCategories: Customer Service Representativebp Supremacy (Mentone)Join a global retail company that's shaping a brighter future for all.At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across...


  • Melbourne, Victoria, Australia The Services Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...


  • Melbourne, Victoria, Australia The Recruitment Company Full time

    Leading electronic payment technology company, who have been providing payment solutions for more than 30 years, are looking for an energetic Customer Service representative to join their fast paced, fun, collaborative and close knit team.Join a team of dedicated Customer Service Representatives assisting a number of banks and retail outlets with the upgrade...


  • Melbourne, Victoria, Australia VISY Full time

    Customer Service Representative Customer Service Representative If you are a results-driven and detail-oriented professional with a passion for Customer Service, we want to hear from youHighly autonomous role with a supportive and friendly team culture Outstanding long term career pathways within a market leader Thrive in this truly dynamic permanent...


  • Melbourne, Victoria, Australia Labourpower Recruitment Services Full time

    PURPOSE OF THE JOB:The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers.This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest standard of...


  • Melbourne, Australia Speller International Full time

    Company Overview: Our client is a leading manufacturing company based in the southeast of Melbourne. They specialise in producing high-quality products for a wide range of industries. We are currently seeking two Customer Service Representative who have worked in manufacturing industry to join our client's team for an asap start for an permanent...