Customer Service
3 weeks ago
About Us
At Lawrence & Hanson, we are Australia's most recognised electrical wholesaler with a strong heritage dating back to 1886. Our commitment to providing quality products and expert advice has earned us a national network of over 150 branches serving multiple market sectors.
As a Customer Service & Sales Representative, you will play a key role in delivering exceptional customer experiences and driving sales results through our branch team.
- You will serve customers on the counter, answer phone enquiries, and respond to email queries to provide accurate solutions.
- Prepare quotes for customers, develop relationships, and showcase product knowledge to help them find what they need.
- Actively contribute to maintaining a well-presented branch environment.
Key Requirements
- A customer-focused attitude with experience in similar roles.
- Excellent problem-solving skills to support customers.
- Proficiency with computer technology and systems.
- A positive attitude and high level of initiative to support colleagues and customers.
- Multitasking skills to handle a fast-paced environment.
We Offer
- A chance to work with a leading electrical wholesaler with a strong history.
- Development opportunities through external training programs.
- A dynamic work environment with a high-performing team.
- Financial incentives through an attractive profit-sharing scheme.
- The opportunity to be part of Sonepar, the world leader in B2B distribution of electrical products.
Estimated Annual Salary: $60,000 - $80,000 AUD
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