Customer Service

3 weeks ago


Melbourne, Victoria, Australia Lawrence & Hanson Full time

About Us

At Lawrence & Hanson, we are Australia's most recognised electrical wholesaler with a strong heritage dating back to 1886. Our commitment to providing quality products and expert advice has earned us a national network of over 150 branches serving multiple market sectors.

As a Customer Service & Sales Representative, you will play a key role in delivering exceptional customer experiences and driving sales results through our branch team.

  • You will serve customers on the counter, answer phone enquiries, and respond to email queries to provide accurate solutions.
  • Prepare quotes for customers, develop relationships, and showcase product knowledge to help them find what they need.
  • Actively contribute to maintaining a well-presented branch environment.

Key Requirements

  • A customer-focused attitude with experience in similar roles.
  • Excellent problem-solving skills to support customers.
  • Proficiency with computer technology and systems.
  • A positive attitude and high level of initiative to support colleagues and customers.
  • Multitasking skills to handle a fast-paced environment.

We Offer

  • A chance to work with a leading electrical wholesaler with a strong history.
  • Development opportunities through external training programs.
  • A dynamic work environment with a high-performing team.
  • Financial incentives through an attractive profit-sharing scheme.
  • The opportunity to be part of Sonepar, the world leader in B2B distribution of electrical products.

Estimated Annual Salary: $60,000 - $80,000 AUD



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