Sales/customer Service Representative

7 months ago

Melbourne, Australia e-Pocket Pty Ltd Full time

We are seeking a highly motivated and results-orientated Sales Representative to join our dynamic team at e-Pocket.

As a Sales Representative, your primary responsibility will be to proactively reach out to leads and convert them into active remittance customers. You will play a crucial role in driving sales growth and achieving revenue targets.

**Responsibilities**:

- Identify and prospect potential leads through various channels, including cold calling, referrals, online research, and networking.
- Educate leads about our remittance services, highlighting the benefits, competitive advantages, and unique features of our company.
- Effectively handle objections and address any concerns or queries raised by leads to build trust and credibility.
- Collaborate with the marketing team to optimise customer experience and ensure seamless onboarding and transaction processes.
- Achieve individual sales targets and contribute to overall team goals.
- Attend community events to represent e-Pocket and actively engage with potential leads.

Qualifications:

- Proven experience in sales, preferably in the financial services or remittance industry.
- Be results oriented with a proven track record of achieving sales targets and revenue growth.
- A deep understanding of the remittance industry landscape (or the interest to learn).
- Strong communication and interpersonal skills with the ability to engage and build rapport with potential customers.

Why work with e-Pocket:

- Do something with purpose and be a part of the business that will shape how financial services will evolve in the future.
- Fast moving, challenging and unique business problems, with the freedom to come up with unique solutions and implement them.
- Great career development opportunities in a growing company.
- Competitive salary.
- An open minded and supportive team, opportunity to teach, learn and grow.

**Salary**: $60,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 2 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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