Inbound Customer Service Officer

4 weeks ago


Melbourne, Australia HOBAN Recruitment Full time

**Inbound Customer Service Officer**

Are you looking for a new customer service opportunity in 2023?

Our client in Laverton
- an Agricultural chemical supplier are seeking multiple** Customer Service Officers** to join their Customer Service Team.

**Your role**

Reporting to the Customer Service Team Lead you will manage a high volume of inbound calls relating to customer orders which are processed via telephone and electronically.
- Manage customer queries regarding orders / stock Handle credits and returns as required
- Evaluate stock levels with production
- Offer or add-on alternative products if required

***

**Your Skills & Experience**
- Provide excellent customer service experience with accurate and reliable information
- Previous experience within a similar role supporting a high-volume customer service team
- Have an energetic, positive and self-driven attitude
- Strong verbal and written communication
- Ability to work to time frames
- Work well within a team
- + have some fun too

***

**Assignment details**
- $30.95/hr + super
- Start date - Ideally 16th January 2023
- Monday to Friday - 3 days office, 2 days home (* First Month of training will require 5 days in office)
- Working hours - 9am to 5pm
- Location
- Laverton - free on-site parking

Does this sound like your next role? APPLY NOW



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